Manager, Commercial Training

2 weeks ago


London, United Kingdom in Newbury Full time

With 24 million customers in 6 countries, makeyour mark at Europe’s leading media and entertainment brand. We’re passionate about giving businessesbetter solutions to keep them moving forward – from SoHo, through MidMarket and Wholesale, to Hospitality – we provide broadband, phone andTV services to the whole UK B2B market.
This role sits within the Commercial and Marketingdepartment which supports all our market segments in Business.
Own and maintain the marketing claims matrix to beused internally and externally for this proposition area
Lead a virtual team from the segments, commercial,marketing and product teams to leverage all elements of the marketingmix (price, product, place, promotion and people) to deliver customerproposition launches or changes successfully
Monitor andmanage in life performance of customer propositions and proactivelypropose and deliver enhancements/fixes with the wider Business team
An innovative but pragmatic thinker able to come up withideas that will delight our customers but also make commercial senseand are technically realistic
Ability to create impactful,robust marketing claims that are backed up by strong reasons tobelieve to help us win in the market
Strong numeracy and commercial literacy includingbeing a fluent user of software such as Excel
Able to sizethe market opportunity for a proposition in terms of volumes, price,revenues and profits – backed by robust insight and data. Expert user of customer insight: working with and distillingmultiple and disparate insights and data sources into compelling andactionable recommendations
Excellent communicator (bothwritten and verbal) with ability to influence and confidently leaddiscussions at all levels from front line to senior management
Experience at working in a senior role in a broadband orsimilar customer proposition function at a leading UK telco or mediacompany – B2B or B2C
Discretionary car allowance
Discretionary annual bonus
Discounted mobile and broadband
On campus, you’ll find 13 subsidised restaurants, cafes, and aWaitrose. You can keep in shape at our subsidised gym, catch thelatest shows and movies at our cinema, get your car washed and evenget pampered at our beauty salon.
Inclusion:
We take pride in our approach to diversity and inclusion: we’vebeen recognised by The Times and Stonewall for this, and we’vecommitted £30million to support the fight against racial injustice.We’ve also set ambitious targets for increasing ethnic diversity andrepresentation throughout our organisation.
We also know that everyone has a life outside work, sowe're happy to discuss flexible working.



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