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Part-time Food
4 weeks ago
Customer Team Member
Pay: £12.60 per hour
Contract: 6-18 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (6.30am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview. Duties include working on our Post Office Counter
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience
Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
Support your local community – get involved in all kinds of activities and events
The flexibility to work a range of different shifts
30% discount on all Co-op products in-store plus 10% discounts on all other brands
~ A pension scheme with up to 10% employer contributions
~ Stream– a money management app giving you access to a percentage of your pay as you earn it
~31 days of holiday (including bank holidays, pro rata for part time colleagues)
~ Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
~24/7 employee assistance service
~ Full, paid training and dedicated support for your personal development and career progression
~ Rotas shared three weeks in advance and accessible on your phone
~ Cycle-to-work scheme
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
As part of the application process for this job, you’ll need to complete two online assessments.
