Digital Healthcare Operations Leader
4 weeks ago
**Associate Operations Director** Wood Lane, London, W12**Company
Description**
At Publicis Health, we are united around one purpose: to create a world where
people are equipped and motivated to take control of their health. We
transform healthcare marketing and communications into healthcare engagement.
We believe healthcare marketing is healthcare, fostering healthy
conversations, healthy behaviours and healthy people. With 40 offices and 12
brands across the globe, Publicis Health’s worldwide staff is composed of more
than 3,000 healthcare professionals who are experts in advertising and
branding, data and analytics, strategic planning, service design, digital
media and technology, science, and medicine. Publicis Health UK companies
include: Digitas Health, Langland and Saatchi & Saatchi Wellness. For more
information, visit us at[
](
**Job Description**
Our Associate Operations Director is the leader of our operations and business
systems team. They are an expert in how agencies run, the business metrics
that are important and have experience and knowledge of how to improve
efficiency in all areas. They make things happen quickly with total control
over communication, buy in and stakeholder management. They know the business
strategy and support it through scalable and sustainable solutions at every
turn.
As our Associate Operations Director, you will lead the operations function
across Publicis Health UK. You will be the face of change and improvement for
all employees and will be responsible for running a team focussed on
transformation projects and maintaining our business systems.
The PH brands and individuals within them will be your clients, and you will
have a remit with your team to build end to end solutions for those brands and
individuals. This will involve utilising in house, network and 3rd party
capabilities to deliver both large and small changes across all our operations
and systems. You will need to work closely with the leaders of the brands,
finance, project management, individuals on the ground and Groupe functions to
ensure adoption and understanding of change, driving improvement in key
metrics such as utilisation, productivity, retention and revenue. The role
will be measured by delivery of change and improvements, and you are expected
to implement process, tools and systems that work for the majority at speed,
managing and developing your team to exceed expectations at every opportunity.
You will be looked upon as a senior voice within the network and will need to
build trusting relationships at every level.
**Qualifications**
* Extensive experience within project managementoperations and change management work
* Skilled at leading a team and of making operational change within an organisation
* An agency background and a deep understanding of the way in which they operate, with knowledge across all functions- strategy, creative, design, production, client management and finance
* Programme management experience dealing with multiple stakeholders and a variety of workstreams
* Well versed in creating roadmaps and strategic change within an organisation and evidence of delivery against those roadmaps
* You have strong business acumen and the ability to assess, report and influence the commercial impact of transformation projects
**Additional Information**
**Publicis Health** has fantastic benefits on offer to all of our employees.
In addition to the classics, Pension, Life Assurance and Income Protection
Plans we also offer;
* **WORK YOUR WORLD** opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
* **REFLECTION DAYS** - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
* **HELP@HAND BENEFITS 247** helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
* **FAMILY FRIENDLY POLICIES** We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
* **HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF** You are entitled to an additional day off for your birthday.
* **AGENCY DISCOUNTS** , onsite gym, and discount in our Publicis-Owned Pub - “The Pregnant Man”
_Full details of our benefits will be shared when you join us_
Publicis Groupe operates a hybrid working pattern with full time employees
being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair
assessment process. If you have any circumstances (such as neurodiversity,
physical or mental impairments or a medical condition) that may affect your
assessment, please inform your Talent Acquisition Partner. We will discuss
possible adjustments to ensure fairness. Rest assured, disclosing this
information will not impact your treatment in our process.
Please make sure you check out the [Publicis Career
Page]( which showcases our Inclusive
Benefits and our EAG’s (Employee Action Groups).
_**#LI-Hybrid**_
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