Logistics and Operations Coordinator

4 weeks ago


Slough Berkshire, United Kingdom Michael Page (UK) Full time

About Our Client

Our client is a leading player in the FMCG industry, boasting a sizeable workforce and an extensive product portfolio. Operating nationally, this company prides itself on delivering quality consumer goods to its vast customer base, while maintaining a sustainable and environmentally-friendly approach.

Job Description

As Logistics and Operations Coordinator you will be reporting into Head of Supply Chain and can expect to have the following responsibilities:

  • Coordinate logistics and order fulfilment for direct to consumer operations.
  • Act as a liaison between the company and its customers, addressing queries and concerns.
  • Ensure timely dispatch of products, maintaining the company's commitment to customer satisfaction.
  • Work closely with supply chain to manage inventory levels and prevent stock-outs.
  • Prepare regular reports on D2C operations for senior management.
  • Continuously look for ways to improve processes and increase efficiency within the D2C model.
  • Coordinate with the customer service team to handle returns and refunds.
  • Ensure compliance with all regulations and standards in the FMCG industry.

The Successful Applicant

The successful Logistics and Operations Coordinator based in Slough will come with the following skillset:

  • A strong understanding of Logistics Distribution and Supply Chain in the FMCG industry.
  • Excellent interpersonal skills to effectively liaise with customers and team members.
  • Strong analytical skills to manage inventory and produce detailed reports - Excel experience required (Vlook-ups, Pivot tables etc.)
  • Proven ability to coordinate logistics and fulfil orders on time.
  • A commitment to providing excellent customer service.
  • Some travel required (adhoc basis)

What's on Offer

On offer for the successful Logistics and Operations Coordinator candidate is the following:

  • £35k Basic Salary
  • Hybrid (3 days in office Tues and Wed core days) - Monday to Friday working days
  • Shuttle bus from train station as well as on site parking
  • Lunch vouchers

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