Telesales exec

About Our Client

The client we represent is a well-known entity in the FMCG industry. Providing fulfilment services for business & personal needs, the client operates on a national scale & is looking to upscale their operations into this year.

Job Description

Key responsibilities consist of:

• Full process account management duties.
• Initiate outbound sales calls to businesses to promote company services.
• Build and maintain strong customer relationships.
• Work towards sales targets and KPIs.
• Provide excellent customer service at all times.
• Evaluate potential leads, identify key decision-makers within the prospect's organisation.
• Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
• Minute logging.
• Quantify and achieve a minimum number of meetings daily.
• Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
• When necessary, discover leads and conduct pre-qualification.
• Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
• Update and maintain customer records in the company database.
• Contribute to team sales strategy discussions.
• Handle customer queries and complaints professionally.
• Participate in ongoing training and development initiatives.

The Successful Applicant

A successful Telesales representative should have:

• A strong motivation for sales.
• Business orientated and independent.
• Excellent verbal communication skills.
• Prior experience in a relative field of logistics or delivery.
• A customer-focused approach.
• Proficiency in using database software.
• Ability to work well in fast-paced high-volume environment.
• Ability to work well in a team.
• Strong problem-solving skills.

What's on Offer

• Salary from £26,000
• 40% annual bonus upto £37,500
• Hybrid working
• Enhanced annual leave scheme
• Life assurance & insurance
• Permanent full-time opportunity
• Internal progression
• Annual salary review