(Hybrid) Chief Digital Information Officer

6 days ago

Birmingham, United Kingdom West Midlands Combined Authority (WMCA) Full time

If you are a data whizz with a keen eye for detail and strong analytical skills, then this may be just the role for you.
As an Integrated Information Officer, your role will involve maintaining accurate and up-to-date bus route and timetable data within Transport for West Midlands (TfWMs) systems, as well as overseeing the production and distribution of passenger information. This includes supporting digital, printed, and real-time platforms on behalf of TfWM, local authorities across the West Midlands, and bus operators. By providing reliable, accessible information, you will help meet customer needs and build trust and confidence in the service.
These are exciting times for the West Midlands as we look at bringing buses back under local control to improve the service for the travelling public. You will have the opportunity to support with the ambitious bus reform plan and support customers with planning their journeys effectively.
Were looking for a proactive, collaborative team player with experience of the creation and management of data.
Please note that due to the nature of this role, there will be limited opportunities for hybrid working, in agreement with your line manager. There will also be occasional travel required to bus stops and stations across the West Midlands.
Manage the accuracy and timeliness of bus data through close liaison with the Bus Services Team, data providers in West Midlands Shire regions and operators.
Keep multi-modal, multi-operator timetables, flags and interchange maps up-to-date and accurate at bus stops on behalf of operator partners.
Maintain the bus and tram stop register and associated geographic information for the West Midlands dataset
Analyse and validate passenger information costs related to the Roadside Recharging Scheme, to ensure timely and accurate invoicing to bus operators
Advise and support in the development of new information systems and products for digital and print media
Manage the accuracy and timeliness of bus data through close liaison with the Bus Services Team, data providers in West Midlands Shire regions and operators.
Keep multi-modal, multi-operator timetables, flags and interchange maps up-to-date and accurate at bus stops on behalf of operator partners.
Maintain the bus and tram stop register and associated geographic information for the West Midlands dataset
Analyse and validate passenger information costs related to the Roadside Recharging Scheme, to ensure timely and accurate invoicing to bus operators
Advise and support in the development of new information systems and products for digital and print media
Use of databases / spreadsheets to collate and interpret data
Excellent analytical skills, with the ability to review and manage large volumes of data and information.
Strong proof-reading skills
On clicking apply for this job , you will be prompted to register for an account, which you can do using your name and email address. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get in touch with our Recruitment Team. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. We offer a comprehensive benefits package that includes a Local Government Pension Scheme (one of the most generous pension schemes in the UK), 28 days paid annual leave (plus an option to purchase more), ethical saving options and healthcare plans , paid volunteering days, free financing for the latest technology , discounted shopping with over 2,000 big-name retailers, and more. Hybrid working and location. We believe hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows.
The location for this role is 16 Summer Lane. Please note that due to the nature of this role, there will be limited opportunities for hybrid working, in agreement with your line manager.
We are dedicated to creating a diverse, inclusive, and authentic workplace that reflects the communities of the West Midlands region. We believe that building a team with varied backgrounds and experiences will benefit us as an employer and enhance our work.
WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria.
We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying. Right to Work in the UK WMCA has a legal responsibility to ensure that all its employees have the legal right to work in the UK.

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