Consignment Specialist, PistonHeads Auctions

4 weeks ago

London, United Kingdom CarGurus Full time

Role overview

As a Consignment Specialist in PistonHeads, the role will work closely with the marketing, sales and commercial teams to consign and manage cars for the new PistonHeads Auctions product. You will help foster relationships and provide PHers with unrivalled customer service on both the buying and selling side of Auctions, instilling trust to all who use the PistonHeads Auctions, and negotiating deals where necessary. You will be able to bring your sales knowledge and skills to the premium, performance and classic marketplace to select and price cars appropriate for our audience.

What you'll do

  • Pipeline building for Auctions through both inbound and outbound to fulfill the budgets set for the department and meet your individual targets
  • Provide valuations and advise clients on the sale of their cars
  • Manage and develop your client portfolio
  • You like to research the premium, performance and collectible market, and keep an eye on pricing
  • Maintain contact with established collectors and trade to encourage further business with PistonHeads, working alongside the sales team
  • Work closely with the Commercial Manager on all deals, proposals and client development initiatives, while ensuring that the requirements of the clients’ contract are met, from consignment to final payment
  • Deal negotiations between buyers and sellers as part of auction lifecycle
  • Assist on exhibition/meetup events as and when required
  • Maintain an awareness of our competitor’s strategies to maintain the competitive position of this department in the market
  • Work with the product and engineering team to continue to evaluate and improve the value proposition to buyers and sellers
  • Work closely with the Marketing Manager on all marketing requirements
  • Act with trust and integrity to match the brand values of PistonHeads and CarGurus

What you'll bring

  • Good used car market and trend awareness
  • A good level of specialist expertise achieved through a previous role
  • Proven business acumen and valuation skills
  • Functional working knowledge of the whole auction process and related procedures
  • Flexible and receptive to change
  • Sharp time management and organisation skills
  • Experience with Salesforce would be an advantage
  • Excellent interpersonal and communication skills both written and verbal
  • Able to work as part of team and independently
  • Comfortable working with tight deadlines and under pressure
  • Excellent attention to detail
  • An in-depth knowledge and love of cars is a must
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