Business Manager

2 weeks ago

Sidcup Kent, United Kingdom GreenAcres Cemeteries and Ceremonial Parks Full time

5 per week, over a flexible working contract (may include weekends).
Based in South East London, ( Sidcup ) ideal candidate will live/work with an active presence within the larger community and catchment area.
A market related, competitive salary (subject to experience) with a progressive approach to compensation scaling, as well as performance incentives.
Role Type: Permanent.
GreenAcres is the largest privately owned mid-sized provider of bereavement services in the UK. We offer a sustainable alternative to traditional cemeteries through our beautiful woodland and traditional memorial parks. We operate a single site multi-brand strategy within our Kemnal Park and Eternal Gardens operations.
GreenAcres has a positive track record as a thriving business, and we are currently leveraging this strong historic performance to drive our next phase of growth. Part of a growing portfolio of businesses focused on the bereavement sector owned by Darwin Alternative Investments. The Darwin Bereavement Services Fund provides investors with a unique opportunity to generate long-term yield and uncorrelated returns through a successful portfolio of cemeteries, crematoria and other bereavement services assets.
As the Park Manager/Director for our highest revenue-generating woodland and traditional memorial park (Kemnal Park and Eternal Gardens), you will play a critical role in managing and growing key business relationships. This role is heavily skewed towards account management and business-to-business (B2B) activities, ensuring that our park maintains its position as a top choice for individuals, families, and our community partners who are seeking distinctive, supportive environments for people to conduct their funeral services, interments or living memorials. You will be accountable for implementing the site management plans for our Kemnal Park business. You will ensure the team consistently promotes the highest standard of professionalism by being supported with consideration, respect, motivation and quality training.
Account Management
Cultivate and maintain strong relationships with existing customers, including funeral directors, memorial planners, charities, hospices, hospitals and other business-to-business (B2B) partners.
Business Development:
Identify and pursue new business-to-business (B2B) opportunities to expand the park’s customer base and revenue streams.
Establish visibility in the local community, actively working within and supporting local community partners.
Develop and implement effective strategies to increase park commercial performance, ensuring our families have the best experience that supports their personal bereavement journeys, maximising our full product and services on offer.
Collaborate with marketing teams to create targeted campaigns, promotional materials and commercial tools to enhance our relationships with our business-to-business (B2B) partners.
Oversee day-to-day park operations, including maintenance, landscaping, grounds and visitor services, to maintain the park’s high standards of quality and sustainability. Ensure all park facilities and amenities are well-maintained and meet safety and environmental standards.
Manage staff across the park, including hiring, training, and performance evaluations.
Prepare and manage the park’s budget, ensuring financial goals and targets are met.
Bachelor’s degree in Business Administration, Hospitality, or a related field.
Proven experience in account management and business-to-business sales, preferably within the funeral or memorial services industry.
Strong financial acumen with experience managing budgets.
At least 3-5 years of leadership and team management experience.
Computer literate – competent with Microsoft Word, Excel, and PowerPoint.
Interest in training and developing people, with care for their welfare.
Support continuous development and improvement of services and processes for the park.
Competitive salary based on experience. A progressive approach to compensation scaling over time based on result-driven contributions. Additional performance-based bonuses.
Supportive work environment and opportunities for professional growth.
Exceptional holiday entitlement of 33 days inclusive of bank holidays
Enhanced Pension 6% Employer & 3% Employee
Life Assurance
Employee Assistance Programme
Employee Healthcare Plan
Company Sick Pay
Free parking on-site
Successful candidates will thereafter be invited to an interview and short presentation with our senior leadership team.
Live within the proximity of the park (Sidcup) with examples of local community participation.

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