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Assistant Product Manager
4 months ago
Assistant Product Manager Banking and Proposition.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.
The purpose of the team is to manage and develop digital first, customer centric journeys across the Everyday Banking (EDB) product set (Current Accounts, Debit Cards, Overdrafts, Savings, FX) to achieve great customer outcomes whilst maximising commercial opportunities and minimising risk for the bank. This in turn drives achievement of the EDB customer growth and financial plan and protects the business by adhering to regulatory and reputational responsibilities.
The purpose of this role is to manage the commercial performance and competitive pricing across all the EDB product lines, including ownership of the Financial Resource Plan (FRP), driving forecasting adjustments in year and identifying performance risks and opportunities to support delivery of FRP.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
Supporting Product Managers and Senior Product Managers to maintain, develop and improve products and customer journeys within HSBC, First Direct and M&S Bank across the EDB product set & Support with the pricing of the EDB product suite, continually seeking opportunities to optimise price-points to maximise benefit to both the customer and Bank. Support regular commercial performance updates to present concise and informative updates into Senior forums (i.e. Assist on regular consumer trend forecasting activity (balance flows, Debit Card spending, Overdraft utilisation) utilising internal and external data to deliver outputs of high precision & Constantly scrutinise the department’s income generation lines to assess for opportunities for enhancement
~Analysis of the external market to identify commercial opportunities, opportunities to enhance forecasting capabilities and develop pricing proposals.
~ Lead key stakeholder relationships across Finance, Asset Liability & Capital Management (ALCM) and Risk, and coach/educate the wider product team on commercial understanding and performance.
~ Preparing product analysis, insight, MI and research for consideration to support the promotion and communication of the performance of products to the wider organisation.
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