Lead Product Analyst

2 days ago

Slough Berkshire, United Kingdom Zilch Full time

Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. We started in 2018 with a small team and a big dream - to make credit accessible to all. There are some exciting projects coming up and we’ve got big growth plans.

You will be someone who thrives at using complex data and intuition to drive business outcomes, ensuring data is a core driver of company strategy.

Lead the product insights function for our Share of Wallet product domain, encompassing everything from how customers pay to how they manage their outstanding payments.
Translate complex data into actionable insights that directly inform product strategy, business operations, and growth initiatives, owning the end-to-end lifecycle from problem framing to implementation and post-implementation value readouts.
Partner closely with Product, Credit Risk, Marketing, Finance and other stakeholders to prioritise analytics projects that maximise business value.
Drive a culture of data-driven decision-making across the company, influencing stakeholders at all levels.
Oversee delivery of high-quality reporting, dashboards, and advanced analytics solutions that inform strategic decision-making.
Ensure alignment between analytics initiatives and company strategic priorities, balancing long-term value creation with short-term business needs.
Mentor and develop analytics talent, promoting collaboration, technical excellence, and innovative thinking.
Own company-wide metrics & semantic layer (single source of truth) in partnership with Data Platform; revenue, risk, retention impact of new product launches).

6+ years’ experience as a product analyst working in a start/scale-up mentality and 2+ years’ leading a team of product analysts.
~ Strong technical foundation in analytics with advanced SQL; solid data-modelling and experimentation know-how, with the ability to engage in detailed technical discussions with data teams.
~ Demonstrated ability to translate complex data into clear, actionable insights that drive measurable business impact.
~ Experience with cloud-based analytics, modern data pipelines, and visualisation platforms. Exposure to analytics-engineering practices (e.g. dbt or equivalent, testing CI/CD for analytics).


Bonus Skills.

~ Experience in payments, regulated environments, or financial environments.


Compensation & Savings

~ Pension scheme.
~ Permanent employees enjoy access to our Share Options Scheme.
~200 for WFH Setup.


Private Medical Insurance including;
~ GP consultations (video, telephone or face-to-face).
~ Mental health support.
~ Optical, dental & audiological cover.
~ Employee Assistance Programme including:
~ 24/7 remote GP & physiotherapy.
~Savings & discounts on everyday shopping.
~Gym membership discounts.


Family Friendly Policies

Enhanced maternity pay.
Enhanced paternity pay.
Enhanced shared parental leave.

Learning & Development

Learning Suite for e-courses.
Internal Training Programmes.
FCA & Regulatory training.

Hybrid Working.
Casual dress code.

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