Business Intelligence Analyst

Business Intelligence Analyst

Mobysoft is one of the fastest growing SaaS providers in the UK and has been shortlisted in the "Top 50 fastest growing technology companies in the North" for four successive years. Mobysoft provides predictive analytical software that has helped our customers deliver tens of millions of pounds in savings. Such is our success; customer numbers have doubled in little over two years and as a result we’re looking for great people to join our exciting business.

Role overview

We are an ambitious, customer-centric Data & Insights team, dedicated to developing a new generation of data products that unlock significant value for the social housing sector. We operate with a focused product lens, driven by curiosity and a commitment to technical excellence.

Business Intelligence plays a key role in our mission by developing both standalone and embedded dashboards, providing clients and stakeholders with rich insights and comprehensive reporting capabilities. Our dashboards are powered by highly performant data models and queries and supported by data quality controls and monitoring.

As such, we are looking for a stellar Business Intelligence (BI) Analyst to join our dynamic team. In addition to being a highly skilled BI analyst, you will also work on BI development with our data engineers and support BI reporting tasks.

What will you be doing?

Dashboards and reporting are key to our products, client engagement and sector thought leadership. As such within the the BI analyst role you will work on:

Requirements . Identify our clients' and businesses dashboard and reporting needs (user stories and requirements), organising these into clear, actionable delivery plans.

Development . Develop and support new, interactive, Power BI/Tableau dashboards based on your documented user requirements, making best use of these technologies to present clear, thoughtful, actionable insights across new data sources, products and services.

Iteration . Help to further refine and enhance our existing suite of dashboards with a focus on the user experience(UX) and insight quality.

Data servicing . Collaborate with data engineering to ensure the development of effective, performant and robust dashboard-servicing data pipelines, underpinned by well-designed data models.

Quality control . Ensure robust, consistent data insights across our dashboards and related data touchpoints, with continuous quality monitoring, appropriate version control and overall adherence to best practices.

Federation . Engage with clients and internal stakeholders, empowering them to utilise our available dashboards and reports for their own insight discovery. Measuring success . Research and develop appropriate measures of product efficacy and return on investment (ROI) in collaboration with our sector experts. Client engagement . Liaise with our clients directly or through events, conferences, webinars etc., to support their data-driven journeys. Help them find the most compelling, clean, and clear approach to effectively communicate their data insights story.

Emerging technologies . Research, monitor, assess and advocate for PowerBI/Tableau AI developments that enhance our insights, data discovery and efficiency.

Evolving standards . Working with the full data & insights team to further enhance our systems of work.

In short there will be plenty to keep you interested, your technical and power skills developing and a real chance to drive innovation and change.

Please note this is a professional, technical role, with no line management responsibilities. There will however be multiple opportunities to lead BI workstreams.

Why should you consider this role?

Alongside the work opportunities as described your development will be supported, you will be sensibly renumerated, we will provide a compelling benefits package and we are a great bunch of folks to work with - though we would say that

What qualifications and experience are we after?

Ideally a good (2:1+) honours degree in Computer Science, Information Systems, Statistics, Mathematics, Physics or similar quantitative/related discipline where working with data plays a key role.

A Masters in Business Intelligence, Analytics or related discipline would be an excellent bonus.

Circa 4 years of commercial experience working in a BI analyst role across both Power BI and Tableau. Microsoft Certified: Data Analyst associate.

Tableau Desktop Certified Professional.

What technical skills are required?

Proven ability to gather requirements effectively, translating these into tangible prototypes (e.g., dashboard wireframing). Proven data discovery, data modelling, ETL and EDA experience.

Competent in working with a range of file types, formats and encodings.

A highly skilled PowerBI (including DAX) and Tableau professional, including a practical knowledge of related security and access controls.

An excellent SQL practitioner - highly competent with complex queries, advanced functions and expressions, performance tuning, stored procedures, user- defined functions and database design (as a business we currently use MySQL, MariaDB and MongoDB).

Experience of working with big data technologies including Spark, Hadoop, MapReduce, Hive (HiveQL).

Skilled in applying both descriptive and inferential statistics, with a developed understanding of best practices for data visualization. Familiarity with applying version control to dashboards and reports using Git.

What experience and technical skills are desirable?

Working within AWS.

Python for data engineering, analysis and visualisation. Knowledge of Linux/Shell.

What else are we looking for ?

Ability to work effectively both as an individual (e.g., during remote deep work) and within a team - supportive, collaborative. A proactive, detail focused, person who is curious and seeks continuous improvement both in our systems and their skills. A critical thinker and a keen problem solver.

A keen interest in business intelligence and analytics - bringing to the team, new approaches, best practice developments, and methods. Clear written and verbal communication, including effective communication with non-technical audiences.

Business acumen, i.e., understanding the business context with a proven ability to align and actively support business goals and OKRs. An individual who takes a keen interest in productivity, working to optimise their own output as part of a team that values this highly.

Who we are:

Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve their income-collection processes for the good of all involved. Mobysoft delivers two market-leading products, which help keep tenants housed in a home they can enjoy and simultaneously improves rent collection for the long term good of the organisation.

Our vision is working towards a world in which intelligent technology significantly improves the quality of life for people who live in social housing and our mission is delivering accurate actionable data insights that help social housing providers to deliver a more consistent and equitable service

Benefits

Competitive salary and rewards package including: - Private Health care , 4 x salary Life cover, 25 days annual leave, increasing to 28 after 3 years service ,salary sacrifice pension scheme and much more ..

Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process-please contact us to request accommodation. We offer hybrid roles, so we’re happy to discuss flexible working Please note we are unable to provide sponsorship for this position.

If you are interested and would like to know more then please apply to simone.ryan@mobysoft.com or via our careers page ASAP.