Technical Account Manager

1 week ago

Ingram Northumberland, United Kingdom Ingram Micro Full time

Empower Innovation at Global Scale – Join Ingram Micro as an AWS Technical Account Manager
At Ingram Micro, we believe technology can transform business and society. As a global leader in IT distribution and services, we help businesses realize the promise of technology—every day. With operations in over 60 countries, we're shaping tomorrow through innovation, inclusion, and continuous learning.
We're expanding our AWS Services Team and looking for a Technical Account Manager (TAM) who thrives on solving complex challenges and building trusted relationships with enterprise customers. If you're passionate about cloud technology and want to make a real impact, this is your opportunity.
Be a strategic advisor to enterprise customers, aligning AWS solutions with business goals.
Optimize AWS environments for performance, reliability, and scalability.
Lead operational reviews and service health assessments.
Advocate for customer needs within AWS, including feature requests.
Collaborate with AWS support teams to resolve issues quickly.
AWS certifications (Solutions Architect, SysOps Administrator, or DevOps Engineer).
~ Strong knowledge of AWS services (EC2, S3, Lambda, RDS, CloudFront, IoT).
~5+ years in technical account management or consulting in SaaS/cloud environments.
~ Bachelor's degree in IT, Computer Science, or related field.
~ We live our tenets of success—Results, Integrity, Imagination, Courage, Responsibility, and Talent—in everything we do. Hybrid

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