Remote Travel Customer Service Agent
1 month ago
Location: Remote (United Kingdom). About Us:. Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry.. Position Overview:. We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay.. Responsibilities:. Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist customers with booking flights, hotels, rental cars, and other travel arrangements. Resolve customer issues and complaints with empathy and efficiency. Provide accurate and detailed information about travel destinations, policies, and procedures. Follow company guidelines and procedures to ensure high-quality customer service. Participate in training sessions to enhance product knowledge and customer Service.. Qualifications:. Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING). BE 18 AND OVER. Be within the United kingdom. Have a laptop or desktop computer. Can pass a valid background check. Excellent communication skills, both written and verbal. Strong problem-solving abilities and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Proficiency in computer applications and internet navigation. High school diploma or equivalent; additional education or training in travel or hospitality is a plus. Benefits:. Fully remote position with flexible hours. Biweekly pay. Training available for all agents signing up. Opportunity for professional growth and development. Supportive and inclusive work environment. Join Our Team:. If you are passionate about travel and providing exceptional customer service, we want to hear from you Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry.. Happy applying
Experience: Not required
Languages: English – Intermediate
Employment: Full-time
Salary: £10.99 – £22 hourly
Benefits: BI-WEEKLY PAY
About NovaLink Virtual Hub:
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