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Marketing Delivery Supervisor

2 months ago


StokeonTrent Staffordshire, United Kingdom bet365 Full time

Who we are looking for A Marketing Delivery Supervisor (Night Shift), who will be responsible for our overnight sends, assisting in scheduling and delivering customer communications and offers for the Sports and Gaming products.

The Marketing Delivery department is responsible for executing global marketing campaigns, including the delivery of localised offers. The team oversees the delivery of emails, notifications and SMS that are directly sent to our customers.

You will be responsible for our overnight workload, including keeping schedules accurate, setting up offers, whilst solving and escalating any issues. You will also take on requests from management and other departments, overseeing the training and development of new and existing employees and suggesting ideas to improve existing processes.

The night shift follows a 7 on/7 off pattern, the working week running from Monday through to Sunday followed by a full week of 7 nights off. Typical shifts might start at 19:30 and finish at 07:00.

Strong organisational and time management skills.
Excellent knowledge in Microsoft Excel.
Experience in other marketing based roles is advantageous.

Coordinating the delivery of content for multi-faceted marketing campaigns, including both pre-planned and adhoc promotions.
Checking set ups for user data, content and offers to ensure all facets meet CRM’S requirements, amending where necessary.
Screening our content before it is sent directly to customers, ensuring it achieves the correct purpose, following the corresponding campaign brief.
Working with management to continuously improve and develop departmental standards in line with regulatory and brand guidelines.

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