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Supporter Care Advisor

4 months ago

Salford Greater Manchester, United Kingdom National Society for the Prevention of Cruelty to Children Full time

Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your customer service experience with a sector-leading team? If the answer is yes then our Supporter Care team could be for you.

Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Supporter Care Team to help our supporters, who are the reason we can be there to protect children and prevent abuse. Join us as a Supporter Care Advisor and get more people involved in change that means everything.

To be successful in this role, you will need to have the following:

  • Passionate about providing excellent customer service essential
  • The ability to deal appropriately with sensitive and confidential material
  • Enthusiastic about building a rapport with external and internal stakeholders
  • Possess excellent written and oral communication skills
  • Motivated by making a difference
  • Able to champion the organisations vision to bring others on-board
  • Great organisation and prioritising abilities
  • Good IT skills

If you believe you tick all of the above and want to join us in the fight for every childhood please apply now.

This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities. We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.

Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

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