Manager, Digital Performance

2 weeks ago

Manchester, United Kingdom Burberry Full time

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.
Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category
Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies
Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews
Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
Resolve difficult customer issues and escalate to management when necessary.
In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations
Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
i.e. dissatisfied customers, complaints, returns, repairs & after-sales)
~ Previous experience with Apple mobile devices and comfortable with the use of digital tools
~1-2 years previous supervisory or management experience in retail sales


Managing performance improvement and development of associates

  • Digital Account Manager

    5 days ago

    Manchester, United Kingdom Digital Waffle Full time

    Job Overview:My client is seeking a highly motivated and experienced Digital Account Manager to join their dynamic team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring the successful implementation of digital marketing strategies, and driving the overall success of digital campaigns. The...

  • Digital Account Manager

    5 days ago

    Manchester, United Kingdom Digital Waffle Full time

    Job Overview:My client is seeking a highly motivated and experienced Digital Account Manager to join their dynamic team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring the successful implementation of digital marketing strategies, and driving the overall success of digital campaigns. The...

  • Performance Marketing Manager

    2 hours ago

    Manchester, United Kingdom Cti Digital Full time

    We are on the lookout for our next Head of Performance Marketing to help deliver tangible results for a range of exciting and nationally-known clients as part of our Digital Marketing team. We are a leading digital agency in the UK and, as such, we deal with prestigious clients from all sectors. Based in the heart of Manchester, CTI is now one of the...

  • Performance Marketing Manager

    4 hours ago

    Manchester, United Kingdom Cti Digital Full time

    We are on the lookout for our next Head of Performance Marketing to help deliver tangible results for a range of exciting and nationally-known clients as part of our Digital Marketing team. We are a leading digital agency in the UK and, as such, we deal with prestigious clients from all sectors. Based in the heart of Manchester, CTI is now one of the...

  • Head of Performance Marketing

    6 days ago

    Manchester, United Kingdom CTI Digital Full time

    We are on the lookout for our next Head of Performance Marketing to help deliver tangible results for a range of exciting and nationally-known clients as part of our Digital Marketing team. We are a leading digital agency in the UK and, as such, we deal with prestigious clients from all sectors. As our company grows and our client base expands, we are...

  • Digital Marketing Manager

    2 weeks ago

    Manchester, United Kingdom Alex James Digital Full time

    Our client are a fast growing north west tech business. Due to continued year on year growth they now require a Digital Marketing Manager to join the marketing team. The Role Reporting into the Head of Marketing, you will work across a brand portfolio portfolio and be tasked with delivering KPI’s within the marketing space. This role requires an innovative...

  • Head of Performance Marketing Performance Marketing · Head Office · Hybrid Remote

    2 weeks ago

    Manchester, United Kingdom CTI Digital Full time

    We are on the lookout for our next Head of Performance Marketing to help deliver tangible results for a range of exciting and nationally-known clients as part of our Digital Marketing team.We are a leading digital agency in the UK and, as such, we deal with prestigious clients from all sectors. As our company grows and our client base expands, we are looking...

  • Head of Performance Marketing Performance Marketing · Head Office · Hybrid Remote

    2 weeks ago

    Manchester, United Kingdom Cti Digital Full time

    We are on the lookout for our next Head of Performance Marketing to help deliver tangible results for a range of exciting and nationally-known clients as part of our Digital Marketing team. We are a leading digital agency in the UK and, as such, we deal with prestigious clients from all sectors. As our company grows and our client base expands, we are...

  • Head of Performance Marketing Performance Marketing · Head Office · Hybrid Remote

    2 hours ago

    Manchester, United Kingdom Cti Digital Full time

    We are on the lookout for our next Head of Performance Marketing to help deliver tangible results for a range of exciting and nationally-known clients as part of our Digital Marketing team. We are a leading digital agency in the UK and, as such, we deal with prestigious clients from all sectors. As our company grows and our client base expands, we are...

  • Digital Marketing Lead Performance Marketing · Head Office · Hybrid Remote

    2 weeks ago

    Manchester, United Kingdom Cti Digital Full time

    As a Digital Marketing Lead (Growth Team) at CTI Digital, you will lead the strategic planning and execution of a range of digital marketing services (SEO, PPC, Social, Influencer, Email) working with the specialists in those teams to deliver the work. You’ll ensure the team of digital marketing specialists who comprise the Growth team understand our...

  • Senior Manager, Digital Marketing

    2 weeks ago

    Manchester, United Kingdom Cti Digital Full time

    As a Digital Marketing Lead (Growth Team) at CTI Digital, you will lead the strategic planning and execution of a range of digital marketing services (SEO, PPC, Social, Influencer, Email) working with the specialists in those teams to deliver the work. You’ll ensure the team of digital marketing specialists who comprise the Growth team understand our...

  • Digital Sales Manager

    5 days ago

    Manchester, United Kingdom Digital Gurus Full time

    Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Location: Manchester - HybridSalary: Up to £45k + Commission and BenefitsWe are on the hunt for a digital sales manager to join a growing agency...

  • Digital Marketing Executive

    5 days ago

    Manchester, United Kingdom Ultimate Performance Full time

    Ultimate Performance was founded for one simple reason. We wanted to create the most effective method of personal training. On a journey that started with one small gym in London, today we are operating 25+ gyms across 9 countries in some of the biggest cities in the world.Experience, qualification, and soft skills, have you got everything required to...

  • Digital Sales Manager

    4 days ago

    Manchester, United Kingdom Digital Gurus Full time

    Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Location: Manchester - HybridSalary: Up to £45k + Commission and BenefitsWe are on the hunt for a digital sales manager to join a growing agency...

  • Digital Sales Manager

    4 days ago

    Manchester, United Kingdom Digital Gurus Full time

    Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Location: Manchester - HybridSalary: Up to £45k + Commission and BenefitsWe are on the hunt for a digital sales manager to join a growing agency...

  • Digital Sales Manager

    4 days ago

    Manchester, United Kingdom Digital Gurus Full time

    Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency.Location: Manchester - HybridSalary: Up to £45k + Commission and BenefitsWe are on the hunt for a digital sales manager to join a growing agency and play a pivotal role in their ongoing success. This is a standout chance to make your mark within a globally recognised...

  • Digital Sales Manager

    5 days ago

    Manchester, United Kingdom Digital Gurus Full time €45,000

    Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency. Location: Manchester - Hybrid Salary: Up to £45k + Commission and Benefits We are on the hunt for a digital sales manager to join a growing agency and play a pivotal role in their ongoing success. This is a standout chance to make your mark within a globally recognised...

  • Digital Sales Manager

    4 days ago

    Manchester, United Kingdom Digital Gurus Full time €45,000

    Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency. Location: Manchester - Hybrid Salary: Up to £45k + Commission and Benefits We are on the hunt for a digital sales manager to join a growing agency and play a pivotal role in their ongoing success. This is a standout chance to make your mark within a globally recognised...

  • Digital Sales Manager

    4 days ago

    Manchester, United Kingdom Digital Gurus Full time €45,000

    Job Description Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency. Location: Manchester - Hybrid Salary: Up to £45k + Commission and Benefits We are on the hunt for a digital sales manager to join a growing agency and play a pivotal role in their ongoing success. This is a standout chance to make your mark within a...

  • Digital Sales Manager

    5 days ago

    Manchester, United Kingdom Digital Gurus Full time

    Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency.Location: Manchester - HybridSalary: Up to £45k + Commission and BenefitsWe are on the hunt for a digital sales manager to join a growing agency and play a pivotal role in their ongoing success. This is a standout chance to make your mark within a globally recognised...