Operations Manager

2 weeks ago


Telford Shropshire, United Kingdom Kraft Heinz Company Full time

All posting locations: Telford, , United Kingdom

Job Function: 06 - Manufacturing

Date Published: 13-May-2024

Ref #: R-82514

Description & Requirements Description:

Under the direction of the Senior Operations Manager and with the support of management staff, the Operations Manager (OM) is a people and consumer focused leader who is supportive of an inclusive culture and environment. The OM owns results for safety, right first time, compliance to plan, sanitation, labour cost, through put, yield, operating systems health, hard asset improvement and team improvement. They actively participate in annual planning, weekly PDCA meetings, DDS meetings and daily level 2 meetings. The OM is responsible for the day-to-day manufacturing needs for their assigned area by achieving safety, quality productivity, efficiency, customer service, cost and employee engagement objectives through both individual and team contributions, delivering business results and operational improvements. The OM also spends floor time capturing information on operating system health information.

Responsibilities and Duties:
  • Provides direction, leadership, mentorship, development and support to operational teams through empowerment, team-work, on-the-job assignments, and continuous improvement initiatives.
  • Builds sound employee relations by developing and maintaining an effective organisation with qualified personnel, including competence, absence, and performance management.
  • Develops, implements and promotes safety programs and safe work practices through involvement in plant safety team programs and initiatives.
  • Develops, promotes and supports continuous improvement and other cross functional initiatives, including NPD trials, sustainability or engagement initiatives.
  • Owns and drives the implementation of the QRMP (Quality Risk Management Process) standard, and ensures the quality of our products and our workplace by following all procedures and guidelines.
  • Strive to improve the efficiency of the department by submitting and implementing process improvements.
  • Follow all established GMP, HACCP guidelines, Housekeeping responsibilities and QRMP operating procedures.
  • Effectively engages in team safety efforts to achieve/exceed plant goals.
  • Leads areas of organisational change and accountability.
  • Mentors CI Lead and Maintenance Lead to identify improvements and apply problem solving techniques.
  • Conduct annual plans for process improvement and supports maintenance planning.
  • Coordinate cleaning activities within the department and can conduct checks as needed.
  • Participate in plant optimisation and provide explanation of all deviations in procedures and line process checks.
  • Maintain correct and accurate documentation for the payroll system.
  • Take leadership in routine production problem solving.
  • Coordinate period cleaning programs and monthly checks.
  • Leads L2 meetings, PDCA meetings and production meetings.
  • Flexibility to adjust to work with employees from all shifts as required.
Other Requirements:
  • A positive manager with strong interpersonal and communication skills, enabling them to thrive in a team environment.
  • Ensures all safety and quality guidelines are being followed.
  • Maintains legible and accurate records and reports, and understands the plant document control and record control procedures.
  • Intermediate Excel, Power Point, Word, MII, and SAP skills.
  • Strong planning / organisational skills.
  • Writes WIs, SOPs, OPLs.
What we offer:
  • 27 days annual leave, plus Bank Holidays,
  • Options to 'buy' additional annual leave,
  • Tusker Salary Sacrifice Car Scheme and Cycle to Work Scheme
  • Discounts on gym memberships,
  • 12x Life Assurance
  • Virtual GP, and Best Doctors service,
  • Private Medical Insurance and Critical Illness Insurance,

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

We are an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

Kraft Heinz is a global food company with a delicious heritage.With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch.We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet.We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands.Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

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