Customer Services Team Leader

1 month ago

Aberdeen, United Kingdom Arnold Clark Full time

We're currently looking for a Customer Service Executive to join our team and create an outstanding customer experience in our Aberdeen Vauxhall/Peugeot branch and help customers get excited about our products.
33 days' holiday allowance with room to grow
~ Generous retail discounts
~ Private healthcare
~ Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
~ Pension scheme
~ Opportunities for training and progression

You'll work a five-day week on a set rota that includes weekends (40 hours per week)
At Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player, who is looking for clear career progression into car sales.
Preparing the showroom and cars for the day ahead.
Supporting the Sales department and delivering excellent customer experience.
Learning about our products so you can help our customers find the perfect fit.
From the initial exploration stages to the final handover and aftersales assistance, you'll be responsible for ensuring an outstanding customer journey that's memorable for all the right reasons.
A full UK driving licence.
One of our company values is progression, so it's vital you are eager to progress within this role to car sales.
We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

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