Part-time Administrator

4 weeks ago


Wincanton Somerset, United Kingdom Elite Staffing Solutions Full time

My client is a reputable and well established Veterinary practice based in the Wincanton area.They pride themselves on providing outstanding levels of service for both clients and pets.They offer a friendly and welcoming atmosphere and have a fantastic, modern and well equipped surgery. At this time they are seeking a dynamic, focussed and experienced Administrator to join their team on a Part-Time basis.This is a fixed term contract (to run until February 2025) to cover maternity leave.The role is based on a 24 hour week and the days of work will be Monday, Tuesday, Thursday & Friday, from 8.This role requires a combination of organising and co-ordinating the efficient operation of the Large Animal services in addition to clerical support for all staff.Liaising with a team of veterinary surgeons, you will be responsible for communicating with farm clients to ensure that veterinary care is delivered in a timely and practical manner, therefore an understanding of the farming and dairy industry would be an advantage.
Building relationships with clients by understanding individual needs and delivering the highest standards of customer service
Working closely with the practice management team to handle client complaints
Understanding DEFRA requirements for TB Testing and the reporting system in place to support the submission of tests
Have an Impeccable phone manner
Be highly competent in the use of Microsoft Office, in particular Word and Excel



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