Contract Manager

4 weeks ago


Mole Valley Surrey, United Kingdom Raymond Associates Ltd Full time

As a result of new mobilisations and continued growth we are looking to strengthen our management teams and are looking for new contract managers in the South who want to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS, IOSH
Company Car
~35 days holiday per year (including bank holidays)
~ Home based and Flexible hours

We are a national provider of Facilities Management Services, trusted by commercial and institutional clients operating across a range of sectors including Education, Retails, Industrial, Public sector, Healthcare, Pharmaceuticals and more.
Contract/Site Management with 40 staff
Regular client liaison: plan and implement a visitation programme to monitor standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
To ensure all client queries and complaints are dealt within a timely and effective manner.
Ensure the line manager is kept fully advised of any operational difficulties, especially those, which would jeopardise the retention of the contract. To ensure that the financial performance of each contract is being controlled to the budgeted requirements. c) Payroll completion
(d) Plan manning, equipment, and material levels for periodic work.
(Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
Monitor and review performance of staff, and effectively communicate the company’s required standards to staff.
To resolve any disciplinary/ grievance matters in line with company policy and procedure.
To provide guidance, coaching and training to managers and supervisors.
Complete all procedures relating to health and safety audits, payroll, Service Level Indicators, induction, training, and expenses accurately and on time.
To ensure all management and control systems are adhered to, and that the company is complying with HR, and quality, environmental and health and safety standards.
Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
Equal Opportunities Employer who promotes diversity.
A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business


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