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Manager-Account Manager
3 weeks ago
We are currently recruiting for one of our trusted clients for the role of an Account Manager . The Account Manager role has been created to manage business customers/client accounts. To ensure that our clients key accounts who deliver volume and high revenues of work are receiving an exceptionally high level of service. To ensure these clients are being retained and worked with effectively has developed this role.
Salary – Up to £30,000 plus £6,000 performance bonus
Industry – Facility Maintenance
Work type – Permanent
This role involves speaking to clients daily ensuring they get an extremely high level of service that is second to none. This role is a critical part to the business, helping retain the client by giving them a service level second to none. Main Responsibilities of an Account Manager
New accounts for the business.
Carrying out reports on clients’ account.
Ensuring engineers are used and prioritised over other customers for key accounts.
Briefing staff on new account customers.
Giving inductions to the engineers on account customers to ensure they deliver.
Running performance reports on engineers and accounts.
Ensuring other office staff can step in with the work when the account manager isn’t able.
Reporting to the manager when accounts are unhappy about something.
Number of jobs being booked in per week from accounts.
Number of account customers on our profile.
Cost of working for each account, and profit made from each account.
Outstanding money on the account.
Monday to Friday.
Performance bonus.
For further information on this Account Manager role apply below
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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