Contracts Manager
2 months ago
Dawsongroup bus and coach limited, part of Dawsongroup plc, is a leading national provider of passenger vehicle rental and contract hire solutions. With a network of strategically positioned locations across the UK, we deliver high-quality, reliable services to our customers.
The Opportunity:
Due to our continued success and growth, we are looking for a dedicated Contracts Manager to join our team. In this role, youll be instrumental in managing and expanding our contract hire portfolio, ensuring exceptional service and operational excellence.
Key Responsibilities:
- Oversee all operational aspects of our contracts, focusing on customer satisfaction and retention.
- Implement company processes and procedures to uphold company integrity and maintain vehicle compliance.
- Coordinate effectively with customers, suppliers, and internal departments to ensure seamless operations.
- Maximise the use of company facilities to exceed business and customer expectations.
- Monitor customer support functions with ongoing review and updates to improve efficiency.
- Analyse operational and financial reports to identify areas for improvement and P&L benefits.
- Manage engineering costs to meet legal and contractual requirements.
About You:
To succeed in this role, you should have the following skills and experience:
- Familiarity with the bus and coach or commercial vehicle rental industry.
- Excellent organisational and planning skills.
- Aunderstanding of heavy vehicle engineering.
- The ability to thrive under pressure.
- Exceptional verbal and written communication skills.
- A clean driving license.
What We Offer:
Join us, and youll become part of a supportive team where youll have the opportunity to make a significant impact on our business and grow within the organisation.
How to Apply:
If you are a driven individual with a passion for the industry and are ready to contribute to our success, we would love to hear from you
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