Trainee Manager

3 weeks ago


Doncaster South Yorkshire, United Kingdom Construction Skills People Full time

The Academy Manager is responsible for providing operational management of the Skills Academy
You will be accountable for performance of the academy. This success will be measured through effective quality performance indicators, including high levels of retention, high quality teaching and learning, positive learner and employer satisfaction, positive learner progress and achievements rates and high levels of positive progression and destination outcomes.
This will include ensuring that courses and programmes meet learner and employer needs whilst maintaining the highest standards of quality and efficiency. Development of the Centre may include diversification into training for other related trades.
You will need a good understanding of business finance in order to manage cost budgets and to monitor performance against course sales targets and operational performance KPIs.
This is a fantastic opportunity for someone to thrive, managing and developing a training business, taking a hands-on approach to their work, and possessing the drive to exceed targets and expectations.
Skills People Group are a national provider of NVQ, Adult Learning, Skills Bootcamps, and Programmes for the unemployed and Compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers.
To manage all aspects of the academy ensuring that learners, employers, and stakeholders receive high quality customer service.
Understand learner needs and put in place initiatives to ensure a high quality of services is provided to them.
Leadership and Management of all processes and policies aligned to the delivery and performance of the operations function
To drive quality through all stages of the learner journey and consistently deliver excellence to improve progress and outcomes.
Manage the learner Journey (OneFile) to interpret key data, from In-depth internal tracking system as means of identifying intervention opportunities on a daily and weekly basis.
Outstanding customer experience for learners and employers is replicated consistently throughout the business, through various mechanisms but as a minimum via OneFile, progress reviews and client satisfaction surveys.
Achieve excellence through continuous improvement and the development of quality systems.
Respond effectively to the needs of the existing and potential trainee base and provide an effective service to all areas of the company, by implementing new ideas, methods, or procedures.
Develop a network of external partners (the authority, educational establishments, stakeholders, employers) to ensure Skills People Group engagement in local and national initiatives.
Act as First Aider, Fire warden, Fire Marshall or similar Health & Safety post as the company may reasonably require.
To produce management performance reports, including self-assessment and quality improvement plans aligned to the academy journey. People Management:
Provide clear, stretching and measurable targets for all staff through robust performance management and review to ensure a culture of continuous improvement
Develop CPD requirements for staff following outcomes aligned to the quality support strategy
To ensure that every staff member is appraised in line with the organisations policy
To ensure that all staff complete mandatory training
The ideal candidate must possess the following Skills, Experience and Qualities:
Experience of leadership in a management role within an educational setting
Experience of change management to effect continuous improvement
Evidence of leading sustained improvements in success/ achievement rates and the quality of the learner experience
Experience of managing and / or leading people to achieve high quality results.
Experience of using data systems to produce and analyse managerial reports to drive continuous improvements.
Evidence of delivering a high quality and effective learning experience
Effective decision-making skills, particularly to support the outcomes that can affect performance.
Ability to lead, manage and motivate staff to achieve the highest level of quality and performance.
A thorough knowledge of quality assurance processes and procedures
Ability to effectively use IT to produce accurate reports, analyse data, appraise performance, and drive forward improvement, particularly with Microsoft packages.
Ability to analyse performance through e-learning and e-assessment tools.
The ideal candidate may possess the following Skills, Experience and Qualities:
Knowledge of relevant safeguarding legislation & requirements and experience in promoting safeguarding and welfare of children & young people
Maths and English GCSE Grade C or equivalent
A competitive salary
25 days holiday + Bank Holidays along with 2 extra days annual leave after 2 years’ service
Employer contributory pension scheme
The opportunity to grow with a business.
Equality and Diversity
It is the responsibility of the post holder to promote equality and diversity throughout the Group.
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity.
To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures.
Safeguarding Children and Vulnerable Adults
It is the responsibility of the post holder to commit to safeguarding and promoting the welfare of children and vulnerable adults within the organisation.
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to safeguarding and promoting the welfare of children and vulnerable adults, e.g., If this position is classed as Regulated Activity, it is subject to an Adult & Child barring check



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