IT Operations Analyst

3 weeks ago


Warrington Cheshire, United Kingdom InfoSec People Ltd Full time

We are working with a forward-thinking and innovative company based in Warrington, that is seeking an IT Operations Analyst. This position is with a prominent and progressive technology company located in Daresbury. The chosen candidate will play a pivotal role in the company’s internal Operations/Desktop team, providing vital support and expertise.
The IT operations Analyst will engage in diverse tasks involving platforms such as Salesforce, Microsoft Dynamics Business Central, AWS, and a range of Microsoft desktop products. Assisting in the development and implementation of an ITIL-based Internal I.Conducting root cause analyses and patch management.
· Overseeing IT asset inventory and maintaining the endpoint device estate.
· Performing general Microsoft 365 administration and related tasks.
· Acting as a key point of contact on the IT service desk, offering first-line support.
Proficiency in AWS, Azure, and managing incidents through ticketing systems.
· Familiarity with Microsoft 365 administration and Windows 10/11.
· ITIL certification is beneficial, along with a basic understanding of networking.
· Experience or certifications in MDM, Apple, and Android device management are highly valued.
Eager to take on a rewarding and challenging role in IT operations?



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