Retail Area Manager

2 weeks ago


Hereford Herefordshire, United Kingdom St Michael’s Hospice Full time

This is an exciting time to join a charity with ambitious retail expansion plans. Within 10 months we’ve opened 4 new shops and in May we plan to open our largest site to date , with 50,000 square feet of space . T his will be come our flagship store , as well as a n online centre, donation station , distribution and upcycling centre, all under one roof. The aim is to have a minimum of 20 sites of all shapes and sizes, across the region to raise the profile of the hospice in the community and help fund the increasing demand for our hospice services.

What we are looking for

We’re looking for an enthusiastic and driven manager to support our shop teams in the North of the region. You will also be responsible for leading on specific projects identified by the Head of Retail to maximise sales. We are looking for someone who can champion training on gift aid and customer service and has a flair for visual merchandising, having significant experience and knowledge of the retail sector as we embark upon a new three-year strategy.

We are seeking a tenacious and energetic person, with a passion for pre-loved goods and sustainability. The right person will seek out every opportunity to build strong relationships to ensure support and wellbeing of colleagues, as well as improving income for the benefit of our patient care. You will be assisted and encouraged by the Head of Retail to be succeed in this role and will join a friendly and supportive team of existing Area Managers.

Good communication , IT literacy, reporting and analytical skills are essential for this position , alongside an approachable nature with a sense of humour . For this pivotal and crucial role for the hospice we are asking for a relevant retail management o r leadership qualification , demonstrated past success in achieving targets, and a full driving licence for travel across Herefordshire. 37.5 hourshours per week with occasional evening or weekend work required .

What you can expect from us

If you’re committed to joining St Michael’s Hospice as we emb ar k upon this exciting growth phase , which will have a lasting impact across Herefordshire , we’d love to hear from you. In return for your commitment, we’ll provide a competitive salary and benefits package including 30 days annual leave plus bank holidays, within a highly reputable charity celebrating 40 years of care in 2024 .

  • Competitive salary and benefits package
  • Superb working environment and facilities
  • Generous study leave allowance
  • Discounts with local suppliers
  • Individualised training needs analysis
  • Advanced communication skills training
  • Employee counselling service
  • Free on-site parking
  • Competitively priced meals and beverages
  • Free tea, coffee and chilled water
  • Friendly, welcoming work environment
  • 30 days annual leave, plus bank holidays

The interview for this role will be held on 27th March 2024.

To find out more, of if you need help with your application, contact our recruitment team

St Michael's Hospice Bartestree Hereford HR1 4HA

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