Manager job hybrid/Remote

4 weeks ago

Bristol, United Kingdom Clue Computing Co. Full time

Customer success, support teams, platform engineering and tech team

As Senior Release Manager, you will be responsible for creating, owning, and improving the internal and customer facing change process in Clue and ensuring all releases are a success. You will work collaboratively with all areas of the business to ensure a smooth deployment of all technology projects to our customers, including Technology, QA, Support, Customer Success, and Product.
Act as the 'go to' authority on all matters concerning Release Management at Clue.
Lead the Go-Live activities to deploy the software successfully.
Create plans for the implementation and deployment as per the release schedule.
Schedule the release readiness reviews before deployment and milestone reviews after each release.
Ensure the correct allocation of Release Engineers for every release & co-ordinate the deployment rollout.
Communicate project-related tasks such as plans, timelines, requirements, etc. Managing risks and resolving challenges that impact release scope, quality, and schedules.
Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
Ensuring the successful planning, coordination, governance, and execution of Clue product releases and streamlining the release management process.
Define overarching vision & strategy for Release Management
Increase in deployment frequency.
Formal project management training or 5 years’ experience in delivering projects with cross functional teams/stakeholders.
Demonstrable knowledge of ITIL or similar service delivery methodologies with an emphasis on change management.
Advanced knowledge of software development lifecycles
Able to work independently and manage a variety of projects simultaneously.
An understanding and proficiency in working as an active member of an agile development team, and the ability to demonstrate a good knowledge of Scrum.
Flexible and adaptable to ongoing change.
Knowledge of using Azure DevOps to manage your work, as well as maintenance of build and deployment pipelines, alongside Octopus Deploy.
Experience in Continuous integration and Continuous development systems in Azure.
Diversity, Equity, and Inclusion
Clue provides software for a safer society.

Clue is trusted by a diverse and global investigations community dedicated to preventing harm and bringing justice to victims in society, spanning government, corporate, law enforcement, not-for-profit and sports organisations.
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