D365 Functional Specialist

2 weeks ago

Andover Hampshire, United Kingdom Le Creuset Full time
Job Description

This is a fixed term contract until 30/06/2025, working 35 hours per week, Monday to Friday. This position is based at our UK Head Office in Andover, Hampshire; the successful candidate would be required to travel to the office 3 days per week.

Main Purpose of the Role

To deliver the Warehouse Management System solution for a regional D365 implementation, liaising with the Group and Regional IT and business teams, as well as third party partners.

Key Responsibilities

• Work directly with business partners at different levels and translate business requirements into fully documented and effective WMS solutions.

• Lead gap / fit analysis between D365 and business requirements, identifying gaps per type and criticality while proposing alternative solutions (work around, customization, ISV)

• Participate in the full project cycle implementation, including quality assurance and testing of the solution (standard, customized, ISV integrations).

• Working closely with the implementation partner to deliver the following (not limited):

o Business performance and process diagnostics and assessments

o Process and functional design activities

o Application design and architecture components

o Developing and testing detailed functional designs for business solution components and prototypes

o Application build, test, and deploy activities

o Planning and executing data conversion activities

o Test planning and execution

• Provide 2nd level support to key users, identifying problems, issues or changes and follow escalation process based on the LC Support Model.

Knowledge Required

• 5+ years ERP implementation experience in AX and D365 WMS

• Proven experience and knowledge of Supply Chain and Advanced Warehousing business processes and understanding of industry best practice

• Experience participating in the requirements gathering process for IT systems

Skills & Qualifications

• Bachelor’s Degree: Business or Technology related BA/BS

• Dynamics 365 F&O or AX certifications

• Software development and / or PM methodology (PMI, ITIL, Prince2)

• Clear and concise oral and written communication skills

• Ability to lead people, teams and projects

• Understanding of aspects of business management and strategic evaluation

• Fluent English, additional languages would be an asset

Behaviours & Competencies

• Adaptability: Maintains effectiveness in varying work environments where circumstances and priorities are changing.

• Analytical Reasoning: Analyses, interprets and evaluates complex information arriving at logical deductions and conclusions.

• Communication (Oral Written & Listening): Adapts his/her oral and written communications to audience and fosters clear and effective communication with others. Is able to build relationships and interact effectively across functions, seniority levels, personalities, and cultures with confidence. Actively listens. Displays accuracy and quality in his/her written work.

• Teamwork: Co-operates with others and is able, where appropriate, to complement the roles of others by taking on the role of a leader, peer or subordinate. He/she displays empathy and actively supports other team members when under pressure.

Other Information Within commuting distance of our warehouse operations in Andover, Hampshire

Willing to travel 30 – 50% of the time so a full UK driving licence and valid Passport are essential.

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