Manager-Account Manager
1 month ago
Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions.
We’re recruiting for a Telephone Account Manager to join us. We’re offering a competitive base salary. You willmanage relationships within assigned intermediated account panel, promoting Group Protection products and proposition in order to deliver new business and retention targets and objectives
Achievingagreed account performance targets, through building business relationships at all levelsacross a range of products and proposition to achieve GP growth objectives
Maintaining agreed business plan to drive account development and product promotion with an allocated panel of intermediaries. , Influencingaccount strategy development by collating and providing market intelligence to your colleagues and other internal stakeholders so that relationships are commercially beneficial
Interacting with customer services, and handlingany customer complaints in difficult and sensitive situations with sympathy and empathy in order to resolve customer queries.
Experience in a sales environment such as Customer Service, Telesales or Sales support
Understanding current legislative and regulatory regime, so that business is conducted within the legal framework protecting the corporate brand and values.
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Private medical insurance (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
There are the many discounts we offer – both for our own products and at a range of high street stores and online
Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
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