Pension Administrator

4 weeks ago

Cheadle Hulme Greater Manchester, United Kingdom Candidate Source Full time €28,000

These are Monday to Friday roles with no weekend working Due to continued growth, we have some opportunities for experienced Pension Administrators to join a pensions administration team in Cheadle for a Global Financial Services Organisation. They will invest in your training and development from day one, have clear development paths and give you all the support and motivation you need working in friendly, inclusive teams. Along with a starting salary of up to £28,000 per annum you will also get the chance to earn a performance related bonus, 28 days holiday plus Bank Holidays, a pension scheme, life assurance plus many more benefits…… What’s the best thing about working here… A great working culture and environment – People love working here, the culture is inclusive, supportive, and collaborative with clear values and behaviours. They have recognition and reward initiatives, and a fun down-to-earth energy in their Worthing customer experience centre. The Team also love fundraising for the community supporting local charities and have many social events to get involved with. As a Pension Administrator, your responsibilities will include: Providing an administration service to customers as per Service Level Agreements Maintaining data, filing and records for the department, always checking the integrity of customer data. Processing of a wide range of routine and non-routine documentation within defined procedures. Resolving customer enquiries (phone and written) based on competent working knowledge of the customer requirements (and case history) Drafting of non-standard correspondence in response to customer enquiries Inputting customer details and accessing customer information Supporting colleagues with any technical guidance or coaching needed Continually identify and implement process improvements in order to improve overall customer service Carry out projects and ad-hoc activities as determined by Team Manager We are looking for Pension Administrators who have the following skills and experiences: Some previous experience in a pension's environment Experience using Microsoft Office, particularly Excel, able to adapt to different IT systems. Good communication (written and verbal) skills and can explain things clearly to people. Ability to work in a fast-paced environment and enjoy managing a varied workload, able to prioritise and take ownership of workload. Ability to build and develop working relationships with experience of dealing with external clients Have excellent attention to detail with an organised and methodical approach to work. Ability to work within set processes and procedures Comfortable using numerical data and working to deadlines and targets. Work well on your own and as part of a professional and friendly team Innovative and pro-active – always looking for improvements and thinking of different solutions to exceed customer expectations Have the right to work in the UK and have been a UK resident for 5 years. You will be working 37.5 hours per week, Monday-Friday, between 09:00 -17:00 with no weekends or Bank Holidays. To apply for this role as Pension Administrator, please click apply online and upload an updated copy of your CV. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5-year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

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