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Area Technical Manager
4 months ago
Location: Remote
5 hours per week Monday - Friday
At Davies people are at the heart of all we do, our values state that we succeed together, and it is this, that makes the business a great place to work Reward platform – discounts for over 800 retailers
~25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
~ Development, training, and professional qualifications
The role of the Regional Technical Manager is to provide professional subsidence and surveying services in connection with domestic and commercial buildings insurance claims and proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs).
The role will be home based and the employee will be required to maintain a suitable home office environment with a requirement to attend local company offices from time to time. A company car will be provided and full driver’s license is required as the role requires a willingness to travel within the UK and flexibility in working arrangements to meet business requirements.
You will be required to visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings.
Training will be provided which will be specific and pertinent to the role but will require some
scheduling necessary building repair works.
Investigation and resolution of subsidence and general perils insurance claims.
Instruction of temporary or emergency works to make damaged buildings safe.
Building pathology including asbestos and damp problems.
Understanding of buildings insurance policies and insurance law
Professional report writing and other general correspondence, including consultation reports.
Building construction and foundation systems.
Local Authority Planning & Building Regulations.
Administration of building contracts and related contract law.
Project management of building works onsite, valuing and authorising contractual payments and agreeing variations.
Experience of cost control and financial awareness.
Computer Literate – particularly MS Office Package
To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
To liaise with clients, policyholders, local authorities, third parties, claims handlers and other work colleagues as required.
To maintain and update accurate records on the company claims management IT system.
Engineering, Building Surveying, or similar.
• Understanding and recognition of Customer Service and Quality
• Reports and accountable to: Head of Subsidence and Surveying
• The above information is not an exhaustive list and may change with the overall business
Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.
We are a multi award-winning specialist professional services and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.
