Virtual Implementation Specialist
4 weeks ago
Nordhealth’s mission is to build software that improves the daily lives of healthcare professionals. We build software that empowers veterinary and therapy professionals to provide the best possible care experiences to their patients. Our products are used daily by over 55,000 professionals in clinics and hospitals across 30+ countries . We excel with 20+ years of experience in healthcare and veterinary software.
The greater our diversity, the better the products we deliver. That’s why we are a remote-first company, headquartered in Helsinki, Finland, with all ~400 employees working either remotely or from collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in our other markets too, especially in Europe and North America (more at our website nordhealth.We’re now looking for a driven team-oriented Implementation Specialist to join our UK Implementation Team to help us scale our veterinary operations Reporting directly to the Implementation Manager, your main goal is to take care of the onboarding process of new customers from start to finish. In this role, you will train and consult with our veterinary customers on the optimal use of our highly customizable software (this includes remote and in-person training), mainly in the UK but also international customers.
Deliver online and onsite training to veterinary professionals
You will manage implementation projects from start to finish and customize the software to the veterinary customer’s needs
Work closely with different members of clinics to advise on best practice Provet Cloud workflows
Collaborate with key stakeholders from universities to corporate accounts to build customized training and go-live strategies
You will manage multiple projects simultaneously as well as training a wide range of customers with different abilities
What will help you to be successful in this role?
Our Implementers are high-level workflow experts who advise on how to make the clinical environment more efficient and create a better work-life balance for our veterinary professionals. Implementers manage multiple projects simultaneously and grow to become project management specialists.
Have a technical mindset and competence with a passion for training others
Have the aptitude to learn new software quickly
Are willing to occasionally work in different time zones (for example the US time zones), as well as travel internationally
Nordhealth operates in a rapidly changing healthcare field worldwide, and we are seeking colleagues who would be eager to be part of it.
The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare
Competitive compensation and benefits. Learning and professional growth opportunities
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