Head of Digital Programmes

Gloucestershire Hospitals NHS Foundation Trust

The successful candidate will be an exceptionally well organised individual, who is able to balance competing priorities whilst working flexibly in a fast-paced environment. You will be experienced in leading change programmes that are based on effective partnership working and collaboration in order to ensure we are delivering improved health outcomes and services for our residents in Gloucestershire.

Main duties of the job

The applicant will be data-driven and benefit focussed, with experience of leading and developing high performing teams. Focus will be on how to develop programme and project managers to become the best they can be, and support them by managing escalations to help remove barriers to their success in delivery.

The successful candidate will have an ability to articulate complicated issues in a way that engages and encourages participation to support the delivery of our programmes. They will have the experience and ability to be collaborative workers, building great relationships with all key stakeholders across the local system and supervise delivery the programmes of digital improvement work. They will have a focus on the importance of governance and assurance across all projects, with a view to delivery of benefits from the digital programmes.

The post holder will have extensive programme and project management skills and experience, and will be responsible for direct management of members of the Digital Programme Delivery Team. The role involves assuring delivery of the Digital portfolio against standardised planning and processes.

The programmes of work include (and are not limited to) EPR, Cyber, Infrastructure, Clinical Systems Optimisation and Apps, and Business Intelligence. The responsibilities include being responsible for managing Programme Leads, reporting, and quality of programme information and direct programme management activities on specified workstreams.

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Job responsibilities

Conduct appraisals and one to one interviews with direct reports, clearly agreeing and documenting personal development plans

Lead effective team-working by transferring skills and knowledge to appropriate staff and ensuring that working procedures are properly documented and maintained. Mentor and coach junior staff

Maintain knowledge of the latest thinking and best-practice application of technical solutions and other related fields elsewhere in the UK.

Manage Programme Leads to manage project risks, and support risk clarification and mitigation processes

Ensure all projects are in line with and contribute to the divisions and Trust's wider priorities and strategy.

Promote compliance with agreed principles and processes, including periodic review.

Provide escalation, reporting, governance, oversight and support frameworks throughout project delivery to ensure projects are able to remain on track and deliver the maximum value.

Ensure effective communication with stakeholders.

Leadership

Deputise for Senior Leads and/or CDIO as required

Promote a collaborative approach to engage clinicians and other staff in delivery of digital change programmes

Manage, motivate, inspire and develop staff within the team developing an enabling a healthy culture that matches the Trusts inclusive approach to leadership and team development.

Demonstrate excellent interpersonal and communication skills to allow effective working with colleagues, partners and external stakeholders

Achieve mutual commitment and consensus on tasks, deliverables, roles and responsibilities

Liaise with local ICS partners to develop local digital strategies.

Planning and Organisation

Identify interdependencies, manage risks, model the potential impacts on the wider organisation, determine resource requirements and build in contingency where required.

Lead an overall programme structure for transformation that ensures coordination across different activities, defines programme milestones and reports on the delivery of objectives

Lead the strategic programme planning process, delivery of priorities and management of consequential adjustments to activities.

Chair or attend as appropriate, meetings with varied internal and external key stakeholders to facilitate the delivery of the Programme objectives

Lead the development of a business case for digital interventions that need investment

Manage the planning and organisation of own workload, providing direction to project and direct team members.

Programme Delivery and Management:

Manage the overall scope, objectives and priorities for the Programme and ensure delivery structures are in place to drive progress and deliver all identified objectives.

Supervise day-to-day management of the digital Programmes.

Overall responsibility for development of all materials for regular reporting leadership forums as required

Ensure the development of effective project plans to deliver the required changes in processes, technology, behaviours, etc.

Negotiate and agree with others how to put in place sufficient support to ensure that programmes and projects are delivered successfully.

Initialise projects including participation in writing of business cases and other project documentation including standard project documentation templates. The post holder will ensure effective engagement from digital, BI and finance colleagues to ensure system benefits and savings are quantified and evidenced.

Communication and Relationships

Use well developed skills to build positive and collaborative relationships within Transformation Team, and with partners in the ICS.

Build and maintain an effective annual communication plan, in conjunction with digital and Trust communications teams, to ensure that all stakeholders are fully informed and engaged in any relevant and significant changes the programmes deliver

Financial and Physical Resources

Ensure resources are allocated to projects so there are sufficient to deliver each programme efficiently and effectively.

Negotiate and secure appropriate resources (people and funding) to ensure successful outcomes from work stream projects.

Ensure that value for money is integral to the work being undertaken.

Organise and manage resources to ensure projects are delivered on time.

Ensure that necessary physical resources committed to the projects are made available to the project as agreed.

Establish and implement a performance management process for all program staff.

Manage program staff by providing direction, input and feedback.

Person Specification Qualifications

• Managing Successful Programmes
• Relevant Degree or equivalent experience

Experience

• Experience of leading teams in the development and realisation of digitally enabled change programmes
• A track record of delivering successful digital programmes to time with lasting impact and managing large budgets
• Experience of leading and developing an effective Programme Management Office
• Experience of working with clinicians and service users to ensure their views are heard and translated into service improvements
• Extensive experience of scoping, designing, implementing and evaluating complex transformational change projects

Knowledge / Skills

• Ability to build very effective relationships across a range of stakeholders and partners
• Ability to identify and manage risk and exploit opportunities
• Extensive experience in writing reports, business cases, including financials, cost/benefit analysis
• Organisationally and politically aware, including the ability to lead and direct strategic groups
• Able to think strategically and evaluate the long- term impact of proposals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

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