IT Support Support Consultant

2 weeks ago


Leeds, United Kingdom Texcel Full time

We’re recruiting for an IT Support Consultant on behalf of a leading IT solutions provider with a strong UK and European presence. This is a fantastic opportunity to join a forward-thinking organisation that values innovation, collaboration, and professional development.
Deliver remote and onsite IT support, handling installations, configurations, repairs, and resolving advanced technical issues.
Participate in pre-sales and post-sales activities, project kick-offs, and delivering tailored solutions to clients.
Strong expertise in operating systems and networking technologies, including Windows, Microsoft 365, Azure, Exchange, Cisco Meraki, SonicWall, Veeam, Kaseya/DATTO RMM, VMware and Hyper-V.
Proven experience in 2nd and 3rd line support, with the ability to troubleshoot complex issues and support escalated cases.
Knowledge of user and domain administration, networking maintenance, and IT infrastructure.
Exceptional communication, customer care, and problem-solving skills.
Competitive salary with a 10% annual bonus.
Flexible work arrangement: 3 days from home, 2 days in the office.
Professional development plans, an open-door culture, and opportunities to influence company direction.

If you’re a proactive IT professional passionate about technology and customer success, we’d love to hear from you


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