Trainee Service Technician
2 weeks ago
Trainee Service Technician (no experience required)
Norwich (providing support to Norwich and Norfolk)
- Additional on-call payments
- Contributory pension scheme
- 33 days’ annual leave inclusive of Bank Holidays
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary sacrifice schemes including Cycle to Work
- Receive a treat on your birthday
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role: As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at delivery stage to customers in various clinical environments. Main responsibilities of the role: - Deliver clean, ready-to-use products to customers’ sites
- Collect products after use and return to the service centre location
- Disinfect, function check, repair and electrical safety test products - full training will be given
- Complete records of testing, delivery and collection within our computerised system
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment The role requires 37.5 hours per week, Tuesday to Saturday. You will also be required to participate in an out-of-hours on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked. About You: To join us as a Trainee Service Technician, ideally you will need to have or be willing to develop the following skills: - Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience working within a healthcare setting is desirable
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
- Knowledge of Medstrom and/or other medical device manufacturers’ products would be desirable, but not essential Personal Requirements: - A proactive, ‘can-do’ attitude
- Excellent customer service skills
- The ability to communicate effectively
- The ability to work under your initiative, and follow procedures laid out by the business to achieve deadlines
- Basic knowledge of hygiene and safety rules
- Basic PC skills to include email and MS Office
- DBS-checked (or the willingness to complete one)In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress. Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. #J-18808-Ljbffr
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