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Event Operations Supervisor
4 months ago
Estelle Manor is a rural retreat nestled in Oxfordshire. A Grade II-listed landmark house set on a 60-acre estate, surrounded by over 3,000 acres of beautiful parkland.
As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A hotel and country club with one-of a-kind spaces and old school values of personalised service and discretion.
The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.
As the Events Operations Supervisor you will report to the Head of Events Operations and be responsible for key operational tasks for both member and corporate events. Setting up and breaking down all events involving F&B as well as helping to run the events. You will be working on everything from looking after Manor Boardroom bookings to our full Manor End of Summer Party. You must be able to follow instruction, have an eye for detail and high service standards. The role is varied, changeable, challenging but very exciting and rewarding for the right personality and a fantastic opportunity to enrich any hospitality CV.
Who we are looking for
- Experience managing the daily operations, set up, standards, operating procedures
- Ability to perform under pressure and deliver results to deadlines.
- Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
- An enthusiastic team player with a positive mindset and hugely charismatic
- Excellent interpersonal, time management and organisational skills
- Passionate about delivering exceptional guest experience with keen attention to detail
- A genuine passion for hospitality and hosting.
Benefits
- £12.79 per hour plus tronc.
- 28 days holiday, inclusive of bank holidays, which increases with length of service.
- Free travel on Stagecoach services in Oxfordshire and on the S7.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Staff rates on Ennismore hotel room plus F&B discounts.
- Retail Discount at ‘The Muse’ Store.
- Refer a Friend bonus.
- Great incentives and reward programmes including Sprit of Estelle awards and birthday recognition.
- Enhanced financial support including life assurance, pension scheme, and paid leave for unforeseen circumstances.
- Great food and drink whilst you’re on a break.
- Lots of opportunity to develop your skills and progress internally.
- Regular team get togethers, from regular team drinks to bi-annual parties.
