Engineer Specialist

2 weeks ago


London, United Kingdom One to One Personnel Full time

Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. To be considered for this role you must be certified in OEM trainings of Anaesthesia and Ventilators, have 5 to 7 years previous UK experience working within a biomedical setting dealing preferably with Anaesthesia and Ventilator, patient monitoring, diathermies (electro-surgery units), theatre tables, defibrillators, infusion and volumetric devices equipment.
To train if needed for first line support and mentor if required/needed identified site and field-based engineers to enable daily on-site repair, preventative maintenance and asset management of specialist medical devices within hospital locations
To travel as required and develop relationships with customer representatives in this specialist area, promoting confidence and competence in the management of these technologies
To develop and foster relationships with specialist medical device OEMs to both manage external service contracts as well as enhance our ability to service these devices in-house with parts, training and interventions as required
To work with and support operational leaders and managers in achieving contract KPIs
To work within the Quality Assurance and Environmental, Health & Safety policies
To support customers whenever needed to ensure minimal disruption to the operation of the hospital
To build long-term relationships with customers, subcontractors, and staff to ensure responsiveness and support to customers
To develop and foster the required skills in designated site or field-based engineering staff through on the job training and organizing external training as needed
To ensure our service meets customer satisfaction and exceeds contract KPIs
To coordinate and schedule training sessions, both on the job and formal, in line with priorities based on PM schedules and external contract expiration dates
Work closely with Operation Leaders and Service Managers to ensure specialist equipment workload is anticipated and access is scheduled, out of hours if needed, so that customers are aware and can adjust for our access and so they can allocate their team members to optimize opportunities for on the job training
Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer s guidelines
Complete repairs as required on medical equipment as per manufacturer s guidelines
Travel to various sites as required to train staff, perform Corrective Maintenance and Preventive Maintenance
Maintain safe working practices within the hospital environment
Comply with the Quality Assurance and Environmental, Health & Safety policies, and work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies
Coordinate with site and field-based engineers to ensure they maintain adequate spare part stock wherever necessary
Liaise with 3rd party suppliers for spare part and contract quotations as needed
Ensure data integrity within management systems
Seek opportunities to grow business
To read and comply with all company policies, which may be changed from time to time with notice
Qualification in Engineering, electronics or medical technologies such as biomedical engineering Desirable
5-7 years in UK biomedical setting
Preferably Anaesthesia and Ventilator, patient monitoring, diathermies
(electro-surgery units), theatre tables, defibrillators, infusion and volumetric devices equipment etc
Familiarity with appropriate national and local regulatory standards
Royal London Pension - 5% employer contribution
Death in Service Scheme after probation - 4 times salary
Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)
If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed).
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