IT Engineer/ 1st/ 2nd Line Support
6 days ago
IT Support Engineer- 6 months FTC
Our rapidly growing engineering client is seeking a dynamic, hands-on and technically astute IT/Technical Support Engineer to provide 1st. 2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
As IT and Technical Support Engineer, you will provide desk-side support to end-users, addressing questions, problems and tasks related to systems software and hardware.
Provides technical support of the installation and upgrade of personal computer hardware and software and server maintenance.
Building and configuring new laptops and PCs
Works with IT site leaders and takes guidance and direction to execute IT tasks.
Work on the implementation of strategies, which will include Active Directory (AD), Backup Solutions, printing solutions, mobile devices, network strategies, storage and compute, Disaster Recovery, etc.
Building
Create user documentation and develop training materials
Comply with legal and local regulatory rules (e.g., software licensing, confidentiality of employee records); Learn and comply with procedures for proper utilization of IT technology.
Document incidents using IT Service Desk ITSM Toolset tracking systems
Support, configure, troubleshoot and maintain Microsoft Office Suite
Good knowledge and working experience of Office 365, Windows Server, Active Directory, SCCM, Microsoft Exchange, SharePoint
Network patching
Previous experience of Desktop / desk-side support
This is a 6 month fix term contract (FTC) based in Loughborough and is paying a salary of up to £50,000.
Again, we are seeking a IT/Technical Support Engineer to provide 1st. 2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
If you feel you’re a good fit for this position, please click ‘apply’, email (url removed) or call (phone number removed)
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