Configuration and Asset Analyst
4 weeks ago
Type of Contract
Permanent Contract
Part Time/Full Time
Full Time/'Happy to talk flexible working'
Hybrid
SQA is recruiting for an Asset and Configuration Analyst. This is a role within the Service Performance Management function. The Asset and Configuration Analyst will be responsible for ensuring all Configuration data and information relating to SQA infrastructure and supported services are captured, documented & maintained accurately.
The analyst will initially be focussed on maintaining and building on the current CMDB (Configuration Management Database), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration data for all SQA supported services. Thereafter the analyst will be responsible for loading Asset and CI (Configuration Items) data into the CMDB, managing the ongoing integrity of the CMDB and its CI’s and promote/develop the Service Asset and Configuration Management process and policy.
Service Management/Configuration Management tooling
Experience in Asset management with multiple services and a high volume of change (internal & Cloud platforms)
Maintain accurate configuration information on the historical, planned and current state of services and other CIs.
Support service and performance management processes by providing accurate configuration information to allow Major Incident, Problem Management and support colleagues to make informed decisions
Own, develop and promote Service Asset & Configuration Management processes.
Applicants, as a minimum, should be educated to SCQF level 8 or ideally of an ITIL nature (ITIL foundation 3 as a minimum). Previous experience in a role involving Service Asset and Configuration Management would be desirable.
SQA offer a fantastic benefits package in return for your talent whilst also offering hybrid working as default. These include but are not limited to a career average pension scheme; staff well-being and health assistance programmes; development opportunities and 27 days annual leave in addition to 14 days public holiday. SQA welcomes applications from every section of the community. SQA has a Gaelic Language Plan and is committed to its purpose.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themself to be disabled and who meets the competency requirements for the post
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