Current jobs related to Technical Support Engineer - Cambridge Cambridgeshire - Telefónica Tech
-
Customer Technical Support Engineer
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time €48,000I am looking for a Technical Customer Support Engineer for this leading company based in Cambridge. You must have experience in in a similar role within a High-Tech Engineering business as well as being able to obtain UK Security Clearance. Your day to day will involve supporting customers with technical product queries and issues, customer training, and...
-
Customer Technical Support Engineer
1 month ago
Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time €48,000I am looking for a Technical Customer Support Engineer for this leading company based in Cambridge. You must have experience in in a similar role within a High-Tech Engineering business as well as being able to obtain UK Security Clearance. Your day to day will involve supporting customers with technical product queries and issues, customer training, and...
-
Bilingual Technical Support Engineer
2 months ago
Cambridge, Cambridgeshire, United Kingdom Integrity Personnel Limited Full timeBilingual Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and...
-
Bilingual Technical Support Engineer
2 months ago
Cambridge, Cambridgeshire, United Kingdom Integrity Personnel Limited Full timeBilingual Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and...
-
Technical Support Engineer
4 weeks ago
Cambridgeshire, United Kingdom Maxwell Bond Full time** Technical Support Engineer - £300 / £320 - Inside - Cambridge based ** You will be working to help engineers with technical problems from password resets to internet issues. This role is ideal for someone with 2nd line experience who has touched networking. • Skills: Azure AD, Office 365, Intune, JAMF, Linux • Experience with two of the three of...
-
Technical Support Engineer
4 weeks ago
Cambridgeshire, United Kingdom Maxwell Bond Full time** Technical Support Engineer - £300 / £320 - Inside - Cambridge based **You will be working to help engineers with technical problems from password resets to internet issues. This role is ideal for someone with 2nd line experience who has touched networking.• Skills: Azure AD, Office 365, Intune, JAMF, Linux• Experience with two of the three of the...
-
Technical Support Engineer
4 weeks ago
Cambridgeshire, United Kingdom Maxwell Bond Full time** Technical Support Engineer - £300 / £320 - Inside - Cambridge based **You will be working to help engineers with technical problems from password resets to internet issues. This role is ideal for someone with 2nd line experience who has touched networking.• Skills: Azure AD, Office 365, Intune, JAMF, Linux• Experience with two of the three of the...
-
Technical Sales Engineer
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Corriculo Recruitment Full timeTechnical Sales Engineer - Physics/Scientific This is an excellent Technical Sales Engineer position seeking a talented individual on a full-time basis. The successful Technical Sales Engineer will work on-site in the Cambridge office, in-order to generate leads, identify customers and support the pre-sales process for the EU. As the successful Technical...
-
Technical Sales Engineer
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Corriculo Recruitment Full timeTechnical Sales Engineer - Physics/Scientific This is an excellent Technical Sales Engineer position seeking a talented individual on a full-time basis. The successful Technical Sales Engineer will work on-site in the Cambridge office, in-order to generate leads, identify customers and support the pre-sales process for the EU. As the successful Technical...
-
Technical Support Engineer
4 weeks ago
Cambridge, United Kingdom Maxwell Bond Full timeTechnical Support Engineer - £300 / £320 - Inside - Cambridge based ** You will be working to help engineers with technical problems from password resets to internet issues. This role is ideal for someone with 2nd line experience who has touched networking. • Skills: Azure AD, Office 365, Intune, JAMF, Linux • Experience with two of the three of the...
-
Technical Support Engineer
2 weeks ago
Cambridge, United Kingdom Maxwell Bond Full timeTechnical Support Engineer - £300 / £320 - Inside - Cambridge based **You will be working to help engineers with technical problems from password resets to internet issues. This role is ideal for someone with 2nd line experience who has touched networking.• Skills: Azure AD, Office 365, Intune, JAMF, Linux• Experience with two of the three of the...
-
Technical Support Engineer
3 weeks ago
Cambridge, United Kingdom Maxwell Bond Remote Work Freelance Full time** Technical Support Engineer - £300 / £320 - Inside - Cambridge based **You will be working to help engineers with technical problems from password resets to internet issues. This role is ideal for someone with 2nd line experience who has touched networking.• Skills: Azure AD, Office 365, Intune, JAMF, Linux• Experience with two of the three of the...
-
Technical Support Engineer
2 months ago
Cambridge, United Kingdom SoCode Limited Full timeTechnical Support Engineer | 40-50K | Cambridge Our client is a leading provider of innovative solutions within technoilogy. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality solutions to their diverse clientele UK & worldwide. Position Overview: We are...
-
Technical Support Engineer
2 months ago
Milton, Cambridgeshire, United Kingdom Integrity Full timeTechnical Support Engineer * Experience working in a helpdesk customer support role within a software/hardware product development organisation * Excellent written and verbal communication skills * Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable * Ability to diagnose and configure Windows servers and...
-
Sales Technical Sales Engineer
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Corriculo Recruitment Full timeTechnical Sales Engineer - Physics/Scientific This is an excellent Technical Sales Engineer position seeking a talented individual on a full-time basis. The successful Technical Sales Engineer will work on-site in the Cambridge office, in-order to generate leads, identify customers and support the pre-sales process for the EU. As the successful Technical...
-
Sales Technical Sales Engineer
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Corriculo Recruitment Full timeTechnical Sales Engineer - Physics/Scientific This is an excellent Technical Sales Engineer position seeking a talented individual on a full-time basis. The successful Technical Sales Engineer will work on-site in the Cambridge office, in-order to generate leads, identify customers and support the pre-sales process for the EU. As the successful Technical...
-
Technical Support Engineer
4 weeks ago
Cambridge, United Kingdom Maxwell Bond Full time** Technical Support Engineer - £300 / £320 - Inside - Cambridge based **You will be working to help engineers with technical problems from password resets to internet issues. This role is ideal for someone with 2nd line experience who has touched networking.• Skills: Azure AD, Office 365, Intune, JAMF, Linux• Experience with two of the three of the...
-
Technical Support Engineer
1 month ago
Milton, Cambridgeshire, United Kingdom Integrity Full timeTechnical Support Engineer * Experience working in a helpdesk customer support role within a software/hardware product development organisation * Excellent written and verbal communication skills * Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable * Ability to diagnose and configure Windows servers and in-house...
-
Technical Support Engineer
1 month ago
Cambridge, Cambridgeshire, United Kingdom Telefónica Tech (EN) Full timeTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. Global strategic hubs: The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to...
-
Technical Engineer Network
7 days ago
Cambridge, Cambridgeshire, United Kingdom FMC Talent Full timeAre you an inventive and communicative software developer looking for a customer-facing, yet highly technical role? We are seeking a Technical Presales Engineer to play a key role in supporting the Sales team and Account Managers in presales activities. You’ll join a team of software, telecoms and utility professionals who are creating the ultimate...
Technical Support Engineer
4 months ago
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all the value of data to make the best business decisions, to ensuring the resilience of every organisation to build a more sustainable future.We are a global business with local strategic hubs in Spain, Brazil, the UK, and Germany.
In the UK and Ireland, Telefónica Tech UK&I has over 1,000 professionals helping leading brands and organisations across public sector, financial services and insurance, retail and manufacturing and commercial markets to unlock the power of integrated technology for all. We bring together in one place a unique combination of the best people, with the best tech and the best platforms. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.
One of Microsoft UK&I’s top 3 Service Providers having achieved their most highly acclaimed Azure Expert status for the last 3 years. Also recognised as a key Fastrack and Inner Circle Partner working closely across and with Microsoft globally.
• AWS Advanced Solution provider program and Managed Service Provider program.To provide deskside technical support and advisory service of End UserCompute (EUC) devices, including resolving and enabling the resolution of incidents, problems,requests, and deploying new hardware and associated software.
Act as 2nd Line support for all EUC technical incidents through to resolution at deskside.
• Create knowledgebase articles where repeated incidents are logged to assist Service Desk
• To log and follow up issues that have been raised with 3rd party support teams where appropriate
• Support, manage, optimise and maintain the configuration and installation of Desktops,Laptops and hardware replacements
• Comply with Desktop Good Working Best Practices & defined Quality management processes
• Participating in a shift rota, supporting 24/7
Knowledge and experience on windows operating systems
• Experience on EUC tools, remote support tools, Microsoft Office and Outlook
• Experience on peripheral devices support (printers, scanners etc)
• Awareness & understanding of Microsoft Active Directory (AD) & Group Policy
• Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities
Certification in Microsoft Technologies
• Experience with Service management, ServiceNow
• Experience supporting Lenovo, HP and Mac devices and tablets
• Driving licence & access to a vehicle SAN technologies, Converged Infrastructure etc.)
This role does have a shift rota, supporting 24/7 (4 on 4 off)