IT installation assistant

1 week ago


Milton Keynes Buckinghamshire, United Kingdom Merck Gruppe - MSD Sharp & Dohme Full time

Our company has a range of market leading monitoring and milking equipment which is sold directly to farmers and installed by approved third parties. The role will form part of our product support function within the Ruminant Business Unit of Animal Health.
A typical day would look like undertaking site surveys for our equipment, coordinating, delivering and assessing installations of that equipment, training up users in the hardware and software aspects of the monitoring equipment and being responsible for coordinating the response on any post-sales issues the customer may have. Lead on all post-sales aspects for our range of livestock intelligence equipment (monitoring, milking, reading and weighing)
Completion and review of site surveys for monitoring equipment
Co-ordination and approval of installations
Maintain Salesforce CRM with work orders and customer interactions
Regular contact with colleagues in the local regional team (sales, veterinary and customer success)
Experience of working on dairy farms
Administrative upkeep of databases, e.g. CRM
Basic Information Technology, Computer knowledge
Please, no phone calls or emails.
Regular Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable Shift:
Valid Driving License:



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