Program Manager

3 weeks ago

Billericay Essex, United Kingdom epay, a Euronet Worldwide Company Full time
Summary

The epay Global Team has expanded its portfolio to support the epay functional businesses in the areas of HR, Marketing, Finance and Data Analytics (Insights).

We need to expand the Delivery Team to work under the Portfolio Lead and Functional Leads across our business. The prime objective for the Delivery Manager will be to ensure the successful execution of epay's business strategies in the respective functional area.

By expanding the Delivery Team, we aim to strengthen our operational capabilities and enhance our ability to deliver on key initiatives. The Delivery Manager will play a crucial role in coordinating and aligning efforts across Functions and Departments, fostering effective collaboration and driving the achievement of epay's strategic objectives.

Through the combined expertise of the Program Manager and Functional Leads, we anticipate improved coordination, streamlined processes and heightened focus on achieving epay's overarching business goals. This expansion signifies our commitment to delivering expectational results and driving growth within the epay business.

The HR Program Manager will be responsible for overseeing the successful delivery of Global HR programs, projects, and initiatives within the organization. The Program Manager will work closely with the Global HR Team and other stakeholders to ensure efficient and effective execution of HR processes, policies, services and a crucial role in driving operational excellence, optimizing HR service delivery, and enhancing the employee experience.

Supervision

Reports to and works under the administrative supervision of the Portfolio Manager.

Essential Duties

Project and Program Management:

  • Lead and manage Global HR programs and projects from initiation to completion, ensuring alignment with organizational goals and objectives
  • Develop and maintain project plans, timelines, and resource allocation to ensure timely delivery of HR initiatives
  • Coordinate with cross-functional teams and stakeholders to gather requirements, define project scope, and manage expectations
  • Monitor and track project progress, identifying and addressing any issues or risks that may impact project delivery

HR Process Optimization:

  • Identify opportunities to streamline and optimize HR processes, policies, and procedures to enhance efficiency and effectiveness
  • Collaborate with the HR team to design and implement standardized processes and workflows for HR service delivery
  • Continuously evaluate the effectiveness of HR processes and make recommendations for improvement and automation

HR Service Delivery:

  • Ensure the delivery of high-quality HR services to employees, managers, and stakeholders in a timely and customer-focused manner
  • Oversee the administration, documentation, and maintenance of HR systems, tools, and technologies to support efficient service delivery
  • Develop and implement service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve HR service delivery

Compliance and Policy Management:

  • Stay up-to-date with relevant employment laws, regulations, and industry best practices to ensure HR compliance
  • Collaborate with the HR team to develop and update HR policies, procedures, and documentation
  • Communicate and educate employees and managers on HR policies and ensure adherence to them

Employee Experience Enhancement:

  • Work closely with the HR team to design and implement programs and initiatives that enhance the employee experience
  • Gather feedback and insights from employees and managers to identify areas for improvement and implement changes accordingly
  • Collaborate with cross-functional teams to support the implementation of HR-related initiatives that positively impact employee engagement and satisfaction

Requirements

Required Qualities

  • Able to listen to the needs of technical and business stakeholders and interpret them. Able to manage stakeholders' expectations and be flexible, is capable of proactive and reactive communication. Facilitates difficult discussions within the team or with diverse senior stakeholders
  • Able to facilitate the delivery flow of a team, managing the pace and tempo. Able to actively address internal and external risks, issues, and dependencies including where ownership exists outside the team
  • Able to identify and challenge organizational processes of increasing complexity and those processes that are unnecessarily complicated. Able to add value and can coach the organization to inspect and adapt processes. Guides teams through the implementation of a new process
  • Understands the environment and can prioritize the most important and highest value tasks. Able to use data to inform planning. Able to manage complex internal and external dependencies. Able to provide delivery confidence. Able to remove blockers or impediments that affect the plan and can develop a plan for difficult situations. Ensures teams plan appropriately for their capacity
  • Able to bring people together to form a motivated team. Able to empower delivery teams. Able to help create the right environment for a team to work in. recognizes and deal with issues. Able to facilitate the best team makeup depending on the situation
  • Strong analytical and problem-solving abilities
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
  • Ability to adapt to a fast-paced and dynamic work environment
  • Ability to work outside of normal business hours, as needed.
  • Ability to travel internationally, as necessary

Required Experience

  • Proven experience as an HR Delivery Manager, HR Project Manager, HR Business Partner or similar role
  • In-depth knowledge of HR processes, policies, and best practices
  • Strong project management skills, with the ability to manage multiple projects simultaneously
  • Excellent organizational and time management skills, with a keen eye for detail
  • Solid understanding of HR systems and technologies

Benefits

  • Close working relationship with Portfolio Manager and other key Business Leaders
  • Highly cross-functional role
  • Ability to use agile principles and improve their experience in frameworks/Methodologies such as Scrum, SAFe

  • Senior Manager, Program Manager

    2 days ago

    Essex, United Kingdom Coalesce Management Consulting Full time

    Join our latest project Currently we're looking for multiple Project Lead Engineers to help us provide solutions on a project based in the South East. They have bids out on upcoming projects and are currently in need of multiple Project Lead Engineers (PLE) for their present programmes. The role of the PLE is to act as a technical point of contact...

  • Trusts and Foundations Manager

    1 week ago

    Billericay, United Kingdom Hamelin Trust Part time

    Are you ready to make a real difference in the lives of disabled individuals and their families? At Hamelin Trust, we're not just about social care - we're about re-imagining it, finding innovative ways to support autistic adults and those with learning disabilities in achieving their life goals. We’re expanding our Income Generation team with...

  • Technical Program Manager

    5 days ago

    Chelmsford, Essex, United Kingdom Coalesce Management Consulting Full time

    Join our latest project All potential candidates should read through the following details of this job with care before making an application. Currently we’re looking for multiple Project Lead Engineers to help us provide solutions on a project based in the South East. The client specialise in high-specification electronic and optical systems for the...

  • Manager, Technical Program Manager

    5 days ago

    Chelmsford, Essex, United Kingdom Coalesce Management Consulting Full time

    Join our latest project All potential candidates should read through the following details of this job with care before making an application. Currently we’re looking for multiple Project Lead Engineers to help us provide solutions on a project based in the South East. They have bids out on upcoming projects and are currently in need of multiple Project...

  • Senior Manager, Program Manager

    4 days ago

    Colchester, Essex, United Kingdom Association for Project Management Full time

    Employer Babergh and Mid Suffolk District Council Location Colchester Salary 55000.Babergh and Mid Suffolk District Councils are looking for a Programme Manager - Investment and Compliance to join our Investment and Compliance Team . To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients,...

  • De-vegetation Operative/groundsman

    10 hours ago

    Billericay, United Kingdom JRH Contracting Full time

    JRH Contracting is a growing business offering vegetation management throughout Essex and the Southeast. We are looking for new operatives to join us before the start of our busy grass cutting program on the highways. The role is a varied role and involves site clearance, tree planting, grass cutting, brush cutter work and tree fellin predominantly on the...

  • HSE-Safety Manager

    1 month ago

    Essex, United Kingdom ICDS Recruitment (UK) Ltd Full time

    Job Title: Health and Safety Manager Location: Essex Responsibilities: # Develop, implement, and enforce health and safety policies and procedures in accordance with local, state, and federal regulations. # Conduct regular inspections and audits of the factory premises, equipment, and processes to identify potential hazards and areas for improvement....

  • People Change Manager

    1 month ago

    Essex, United Kingdom Kelly Services Full time

    **People Change Manager** **Location**:Essex **Salary**:£400 - £500 per day **Job Type**: Interim - October 2023, Hybrid We are excited to announce a Change Management role within a successful organisation famous throughout the UK. They are looking for someone with experience capable of making a real impact within their ranks. **Responsibilities** -...

  • Part-time Playworker

    1 month ago

    Billericay, United Kingdom The Young Ones Childcare Full time

    ✨Part time job opportunity at The Young Ones✨ Part time position has become available to work at both our child minding and out of school care setting.We are looking for someone to work one full day (8am - 6pm) and couple of hours 2 mornings a week as well as being Available to work as bank staff. If you enjoy being around children, reading stories,...

  • Health and Social Care Trainer

    10 hours ago

    Billericay, United Kingdom Hamelin Trust Full time

    **Health and Social Care Trainer** **Location**:Billericay, CM12 0DU - Travel Required to our other sites in Wickford and Rochford. **Salary**: £14,400 pa (£24,000.00 pa FTE) **Contract**: Part Time, Permanent **Hours**:22.5 hours per week **Benefits**: Free enhanced DBS check, Free onsite parking, Access to our Employee Assistance Program through Health...

  • Health & Safety Manager in Canvey Island)

    1 month ago

    Essex, United Kingdom ICDS Recruitment (UK) Ltd Full time

    Job Title: Health and Safety Manager Location: Essex Responsibilities: Develop, implement, and enforce health and safety policies and procedures in accordance with local, state, and federal regulations. Conduct regular inspections and audits of the factory premises, equipment, and processes to identify potential hazards and areas for improvement. ...

  • Plant Manager

    2 days ago

    Essex, United Kingdom Hays Full time

    Plant Manager - Permanent - Halstead Your new company Our client is a busy contractor's company based in Halstead, Essex. With a strong focus on delivering high-quality services, our client has built a solid reputation in the industry. They are currently seeking an experienced and knowledgeable Plant Manager to join their team. This is an exciting...

  • Senior Manager, Project Management

    3 weeks ago

    Essex, United Kingdom Holt Recruitment Full time

    Holt Executive is supporting a global leader that designs and manufactures high-performance components and subsystems and develops groundbreaking technology for space exploration. Our client is seeking a Project Manager to join their dynamic team. You'll play a key role in enhancing their project management processes, managing strategic R&D initiatives,...

  • Head of IT Operations and Infrastructure

    1 month ago

    Billericay, United Kingdom Ground Control Full time

    **Join us** here at Ground Control, we’re a Certified B-Corp, Investors in People Gold Standard Company. We are on a mission to realise the potential of human nature by bringing together people, places and the planet. The Ground Control technology function is on a mission to deliver industry leading technology and data platforms which safely enable...

  • Project Coordinator

    2 days ago

    Billericay, United Kingdom Ground Control Full time

    Join us were an Investors inPeople Silver StandardCompanyCertified BCorpAccredited Ground Control has been certified by BLab thenotforprofit behind the BCorp movement as having met rigoroussocial and environmental standards which represent its commitmentto sustainable goals ahead of profit. We have also been awarded aworldclass status for employee engagement...

  • Maintenance Manager

    2 days ago

    Thundersley, Essex, United Kingdom Niyaa People Ltd Full time

    Niyaa People are looking for a Maintenance Manager to join a local council on a 6 month temporary contract. In the role you will take a leading role in the delivery of the capital works programme, Gas and electric schemes, and monitoring the KPIs of the team. Maintenance Manager Essex 6 month temporary contract Responsibilities of the Maintenance...

  • Project Manager

    3 weeks ago

    Essex, United Kingdom Holt Recruitment Full time

    Holt Executive is supporting a global leader that designs and manufactures high-performance components and subsystems and develops groundbreaking technology for space exploration. Our client is seeking a Project Manager to join their dynamic team. You'll play a key role in enhancing their project management processes, managing strategic R&D...

  • Leadership and Management Development Consultant

    3 weeks ago

    Essex, United Kingdom Sprightly Services Limited Full time

    Job Description Local Authority looking for a Senior Leadership and Management Development Consultant to combine robust leadership and management capabilities with the practical ability to design and deliver forward thinking innovative leadership and management programmes. This role works collaboratively across People & Transformation maximising the...

  • Leadership & Management Development Consultant

    1 month ago

    Chelmsford, Essex, United Kingdom Noble Recruiting Full time

    Job Description I am working with a Government body who are hiring a Leadership & Management Development Consultant to join their team. Hybrid working - Chelmsford (2 days a week in the office) 6 Month Contract £450 - £500 per day This role will translate current and future leadership and management development needs at all levels to support the...

  • Technical Product Manager

    5 days ago

    Essex, United Kingdom Ford Motor Company Full time

    Represent the Ford Credit Europe Data Engineering Organization, globally, as the first point of contact for consumers of Ford Credit data. This role manages the large portfolio, working cross-functionally with the Data Engineering team, Business, and interfacing applications.This role has the Program Management responsibility for building and supporting the...