Technical Trainer

2 weeks ago

Banbury Oxfordshire, United Kingdom JACOBS DOUWE EGBERTS Full time

For more than 265 years, JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of creating coffee to make amazing moments happen, to become the most chosen coffee in the UK. Today, our coffee & tea portfolio is available in more than 100 developed and emerging markets, through a portfolio of over 50 brands that collectively cover the entire category landscape led by leading household names such as L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona.
JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands.
Our goal is simple and ambitious – JDE: A coffee & tea for every cup.
The Training Expert will have responsibility for training Direct associates at the Banbury Plant. The role will focus heavily on delivering hands-on technical training, as well as planning and organising both internal and external training requirements
The Training Expert is an enabler to deliver the plant Compelling Business Need (CBN) through the development of internal talent and enabling the right level of competence at the right time. Responsible for the competency management plan (competency matrix & competency gaps reduction) for the Plant and monitors the results on the Key Performance Indicators
Works closely with the Continuous Improvement Manager and Human Resources Business Partner to ensure competency management system development and implementation in a standard way
Drives proactive benchmarking with other internal and external Training Experts to generate best practice
Delivers hands on, one to one or group training to a best-in-class standard and where required, deploys the train the trainer approach within the Plant, for theoretical and practical learning solutions
Maintain a relationship with external training providers to ensure that a value adding service and service level (according to the service level agreement) is achieved
Actively updates, monitors and improves on the Key Performance Indicators – KPI’s, process and system related to competence management
Relevant training or instructor qualification, or equivalent experience
Experience in manufacturing environment preferably FMCG (Fast Moving Consumer Goods) Experience in training, coaching and assessment methodology
Excellent planning skills with the ability to ruthlessly prioritise

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