Temp to Perm Helpdesk Administrator
2 weeks ago
Helpdesk & Purchasing Operative
Royal Blackburn Teaching Hospital Blackburn BB2 3HH
Length: 3 months initial contract to extend
Full time, Mon-Fri 08.44/hour PAYE
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a Helpdesk & Purchasing Operative on behalf of a well established Facilities Management company on a 3 months temporary contract to perm.
In this role you will be working on facilities management for Royal Blackburn Hospital and run an on site Helpdesk which fields calls from members of ELHT and logs them on a bespoke CAFM system. To log calls, assigning calls to directly employed labour and sub-contractors
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First point of contact for incoming telephone calls and service requests received by telephone, fax and email.
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Interpret and log work order requests, inputting details into an in-house system, providing and tracking regular updates to the status of the request through to work complete status in line with Service Level Agreements (SLAs).
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Sort and dispatch calls to engineer, subcontractors and Team Leaders based on the correct skills sets, location and service delivery arrangements.
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Competent in Word and computer literate
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Ability to work alone if required
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Able to complete ad-hoc admin duties
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