Telephone Support Officer

4 weeks ago


Bletchley Buckinghamshire, United Kingdom Curve Group Holdings Ltd Full time

Support Officer
Full time hours
Hybrid working to be based in one of our offices in either Wilmslow or Milton Keynes
Founded in 2007 our client is one of the fastest growing banks of their kind in the UK. They offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments.
Due to growth within the business, they are now looking to acquire the services of a Support Officer to their expanding team. As a Support Officer you will play a crucial role in supporting the administration of all legal due diligence as applicable to home purchase plan cases and assist in the preparation of them for completion, following all Risk and Compliance procedures applicable within the bank.
Liaise with customers via our online chat facility
Check all supporting documentation thoroughly to ensure it meets Bank criteria
Understand and abide by the principles of Conduct Risk and Treating Customers Fairly
Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training.
Service excellence delivery for customers.
Fraud risk/compliance awareness.
25 days holiday entitlement increasing with service
~ Pension Plan
~ Private Medical Insurance
~ Dental Cover
~ Life Assurance
~ Employee Referral Bonus

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