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Store Manager

4 months ago

Hull East Yorkshire, United Kingdom Card Factory Full time

Store Location: Hull St Stephens Store Hours: 42.5 hours

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for:

  1. Delivering commercial growth
  2. Developing a team culture of putting the customer at the heart of everything we do

You will have overall responsibility for the running of the store, focusing on:

  1. Customer experience
  2. Colleague development
  3. Delivering commercial growth in line with our 5-year strategy

Putting the customer at the heart of everything we do, you will develop a team of colleagues who:

  1. Live and breathe our customer promise
  2. Actively seek ways to delight our customers

You will:

  1. Coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas
  2. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours, with the required skill set to meet our business needs
  3. Make commercial decisions around stock availability and merchandising
  4. Actively seek contact with key stakeholders to gain a wider understanding of the business
  5. Provide constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth

You will be as passionate about celebrating our customers’ life moments as we are. To qualify, you should:

  1. Have previous experience as a store manager within a retail environment, working collaboratively with wider stakeholders across the business
  2. Have experience in leading and developing a team of colleagues
  3. Be prepared to work towards KPIs in a fast-paced environment
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