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Pensions Executive

4 months ago

London, United Kingdom InterContinental London - The O2 Full time

Guest Relations Executive - InterContinental O2*
*At the *InterContinental London – The O2*, we are passionate about exploration and discovery.
Located on London’s vibrant Greenwich Peninsula, *InterContinental London – The O2* is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. *InterContinental London - The O2* features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, *InterContinental London - The O2* has recently opened a second ballroom, making it the largest hotel conference venue in London.
Guest Relations Executive 30,000 Including Service Charge *We treat our people like family and our guest like royalty*


We are looking for a *Guest Relations Executive *who will represent our brand by delivering and exceeding our guest expectations.


Assist guests with check-in procedures, providing necessary information about the hotel facilities, services, and local attractions.
• Handle guest complaints and resolve issues effectively, ensuring guest satisfaction and maintaining the hotel's reputation for exceptional service.
• Proficiency in spoken English is essential, and knowledge of an additional language is advantageous for seamless communication with guests from diverse backgrounds.
Flexible to work a variety of shifts, including mornings, evenings, and weekends
A competitive salary
* 28 days paid holiday with an extra 5 days, following 5 years’ service
* Discounted hotel room rates across our hotels, for you and friends and family
* Fantastic Training and Development opportunities
* Free Meals on shift
* Pension cover
* Unrivalled Career Progression prospects
* *