Shift Lead

2 weeks ago


United Kingdom Nike Deutschland GmbH Full time

Sé parte del equipo Converse
Converse es un lugar para explorar el potencial, borrar las fronteras y ampliar los límites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soñar y crear. Su cultura aumenta al adoptar la diversidad y recompensar la imaginación. La marca busca a los triunfadores, los líderes y los visionarios. En Converse, se trata de que cada persona aporte sus habilidades y pasión a un mundo desafiante y en constante evolución, para hacer las cosas mejor como equipo.
Sin ti, seríamos coleccionistas de nuestros propios productos
Hacer negocios equivale a vender cosas. Así funciona el modelo básico. El modelo asombroso y más complejo es crear cosas con las que la gente se identifique y luego descubrir cómo hacer que lleguen a ellas. Necesitamos gente como tú: creativa, dinámica, solucionadora de problemas que ve esto como algo más que un negocio. Que lo ve como una posiblidad de dar a la gente las herramientas para que se expresen y muestren su individualidad.
Become part of the Converse Team
Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.
Without You, We’d Just Be Collectors of Our Own Stuff
Business equals selling stuff. That’s the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.
As our Retail Lead and a member of the Converse Leadership Team, you will assist the Store Manager in achieving sales and profitability targets and providing direction to other store employees. Help ensure long-term business growth by providing outstanding merchandising and customer service support within the Converse Store
Operational and Merchant Excellence:
Ensure consistent execution of operating and merchant standards.
Open and close store per operating procedures and standard processes
Partner with SM to ensure that all visual merchandising, promotions, and markdowns are completed within guidelines and on time (to include mismates, obsolete, and defectives)
Follow our shipment standard processes and policies
Ensure that employees are cross-trained as appropriate in all areas of operation, such as footwear, apparel, equipment, cashiering, and back of the house.
Customer Service:
As a Converse Brand Ambassador, you lead and demonstrate the STARS MANTRA daily.
Consistently communicates financial objectives and critical metrics such as daily goals and hourly readings. Your role is to mentor and encourage team members to reach those goals.
Financial Performance:
Assist in delivering the Financial Budget.
In this role, you add to the store's financial performance through efficiency for critical sales, revenue, and shrinkage metrics, including conversion rates, UPT, and ADPTs.
Qualifications
A passion for Converse and the Fashion/Apparel footwear industry.
Some experience in retail and/or leadership positions
Very good command of English language (written and spoken) 
Experience and competency in serving exceptional consumer service 
Ability to coach and develop a strong team
Strong focus on communication 
Flexibility to work in shifts and on weekends 
Converse es más que una empresa: es un defensor internacional de la expresión personal. Esta convicción motiva a nuestros empleados, se infiltra en nuestro entorno de trabajo e inspira nuestros productos. No hay dos de nosotros que tengamos la misma apariencia o los mismos pensamientos. Cada uno de nosotros es único en su tipo. Individualmente y como cultura, tenemos la libertad de crear y crecer profesionalmente. Los generosos paquetes de beneficios solo endulzan la experiencia. Desde Boston a Shanghái, desde Diseño de marca a Finanzas, Converse es una marca que celebra a las personas únicas y creativas del planeta. Juntos, somos diferentes.
#J-18808-Ljbffr


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