Cluster Loss Prevention Manager
3 weeks ago
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced and customer obsessed professional who wants to join our team as Cluster Loss Prevention Manager. In this key role, you will be accountable for the delivery of security as a service to a cluster of operational sites across the end-to-end supply chain to protect our people and prevent loss. Key job responsibilities
- Be accountable for Security & Loss Prevention performance within your cluster
- Manage a team of Security and Loss Prevention professionals who provide security as a service to operational sites within a geographical area of responsibility that make up a cluster
- Ensure site compliance, regular site audits, and physical security posture of sites within your cluster
- Manage relevant risks within your cluster (prevention, intervention, investigation)
- Engage senior management within your cluster to ensure a positive working relationship, understand opportunities to support, and provide security risk guidance
- Put our associates and customers under jeopardy
- Disrupt the continuity of our business operations
- Inflict damage to our assets
- Have adverse impact on our brand reputation
- Bachelor Degree
- Relevant qualification in loss prevention, security management, administration of justice or a related field; equivalent experience could suffice as an alternative,
- Demonstrable loss prevention program exposure, including experience in a distribution environment at senior level,
- Decision-making and problem-solving: you can effectively gather the right data from appropriate sources, while considering all of the facts and other perspectives,
- You’ll conduct root cause analysis and draw sound conclusions,
- You’ll prioritise key factors and act decisively, promptly and confidently,
- Be agile and flexible in your approach,
- Be able to operate with limited guidance from management,
- Communication and influencing: [li]Demonstrate ability to identify the customer expectation, adjusting language and style to suit the listener,
- Structure information using correct terminology and grammar,
- Remain articulate and well-reasoned at all times,
- Be solutions-focused, customer-focused, and always deliver excellent follow-up.
- Higher academic degree or relevant qualification would be advantageous,
- A grasp of Kaizen and Lean methodologies and techniques would be advantageous.
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