Service Advisor

2 weeks ago


West Malling Kent, United Kingdom Page Personnel Sales Full time

About Our Client

With a substantial workforce, the company prides itself on delivering high-quality products and services to its extensive client base. They maintain a strong commitment to innovation and continuous improvement.

Job Description

  • Provide excellent customer service to clients, addressing their needs and queries.
  • Coordinate service appointments and ensure timely communication with customers.
  • Work closely with the contracts team to understand and communicate service requirements.
  • Handle administrative tasks including data entry, record keeping, and reporting.
  • Ensure all customer interactions align with company procedures and guidelines.
  • Contribute to team efforts and support colleagues as needed.

The Successful Applicant

A successful Service Advisor should have:

  • A strong customer service orientation and excellent communication skills.
  • Excel skills
  • Proficiency in administrative tasks and use of office software.
  • Strong organisational skills and ability to multi-task in a fast-paced environment.
  • A proactive mindset, able to anticipate and resolve issues before they escalate.

What's on Offer

  • Temporary role with potential for permanent employment.
  • Chance to develop customer service and administrative skills further.
  • Collaborative and supportive team environment.
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