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Service Advisor

4 months ago

Cambridge Cambridgeshire, United Kingdom KPI People Full time €28,500 - €36,000

Service Advisor – Cambridge -
Basic Salary -£26,500 to £28,500
OTE - £36,000 –
Monday to Friday 8am – 6pm -
Saturday (1 in 4) 8am – 12.00 pm overtime-

Our client, a busy Franchised Car Dealership in Cambridge has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:
Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:
3 years stable face to face Customer Service experience
Full UK Driving Licence

Desirable Requirements:
Motor Trade experience

Remuneration & Benefits

Basic Salary up to £28,500
£36,000 OTE
Privately Owned Dealer Group
Attractive Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday (1 in 4) 8am – 12.30pm

Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor

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